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Top Customer Success & Experience Jobs in Boston, MA
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Advisory Solutions Consultant will support sales teams by understanding customer needs, providing product demonstrations, and participating in the sales process, focusing on Identity Security solutions.
Top Skills:
AWSAzureGCPJavaJSONLdapSQLXML
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
Develop and maintain identity security training programs, collaborating cross-functionally to enhance training effectiveness and learner success while incorporating customer feedback and market trends.
Top Skills:
Agile MethodologiesArticulate 360AsanaConfluenceDemo And Simulation ToolsIdentity SecurityLearning Management SystemsSaaSSlackTeamsVideo Production
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The role involves providing technical support to SailPoint customers, troubleshooting issues, documenting solutions, and interfacing with various teams to enhance product quality and service. 24x7 on-call support is required along with a strong focus on customer satisfaction.
Top Skills:
Db2J2EeJavaJava Ee 5JavaScriptJbossMssqlMySQLOracleSQLSybaseTomcatWeblogicWebsphereXML
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
As Director, you'll oversee the Success Acceleration Service, managing service delivery, client experience, and internal team resources while ensuring profitability and growth.
Top Skills:
ConsultingCustomer SuccessProject ManagementSaaS
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