Top Customer Success & Experience Jobs in Boston, MA

Lead technical solution delivery for small to mid-sized IT initiatives, provide second-level support, and ensure operational stability in retail applications.

The Senior Account Manager drives performance and sales support for omnichannel media programs. Responsibilities include client relationship management, media strategy development, and campaign execution while supervising associate account managers.

As an End User Technology Technician, you will maintain, troubleshoot, and support applications and systems, ensuring smooth technical operations.

This internship offers hands-on experience in e-commerce fulfillment, project work, mentoring, and professional development within Ahold Delhaize's Fulfillment Strategy and Solutions team.

This Co-op role focuses on monitoring order statuses within the Fulfillment Order Management System, resolving issues, and documenting procedures. Additionally, it involves responding to queries and assisting in user training.

As an Indirect Sourcing Intern, you will assist in sourcing, vendor negotiation, and performance management, with a focus on enhancing business value and process improvement.

The Continuous Improvement Intern will gain exposure to the grocery retail industry, assist with procurement insights, and support operational improvements. The role includes project work, mentorship, and development sessions.

The intern will support supply chain analytics projects, work with large datasets, and develop dashboards using visualization tools while gaining industry experience.

As a Retail Safety Intern, you will support brand safety teams in ensuring safe working environments, assist in compliance with safety regulations, analyze accident data, and participate in risk assessments and incident analyses.

The APMO Co-op will support process improvement initiatives in Agile and waterfall methodologies, including data analysis, reporting, and training material creation.