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Top Customer Success & Experience Jobs in Boston, MA
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
Manage a portfolio of existing SaaS customers, driving adoption, value realization, renewals, retention, and expansion. Develop account plans, negotiate renewal proposals, monitor customer health through analytics and telemetry, and identify churn risks and growth opportunities. Collaborate with Legal, Sales Operations, and Renewals teams on contracting, forecasting, and reporting while providing consultative product guidance.
Top Skills:
Ai-Powered ToolsGainsightLookerMeddpiccSaaSSalesforceTableauTelemetryUsage AnalyticsValue Selling
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As an Account Manager, you'll oversee a portfolio of SaaS customers, focusing on relationship management, renewals, and driving product adoption for business value.
Top Skills:
GainsightLookerSalesforceTableau
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As an Account Manager, you'll manage customer relationships, ensure product adoption, drive renewals, and identify expansion opportunities within a portfolio of SaaS customers.
Top Skills:
Ai/MlGainsightLookerSalesforceTableau
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