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Top Customer Success & Experience Jobs in Boston, MA
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
Manage a portfolio of ~55 mid-market SaaS customers to drive adoption, value realization, renewals, and upsell. Build executive relationships, execute customer success plans, run business reviews and workshops, track value delivery, escalate risks, and collaborate across Sales, Services, Support, and Product. Maintain CRM records and support digital success programs.
Top Skills:
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