Manage a portfolio of mature MongoDB customers to drive retention, renewals, and expansion. Act as primary contact, deliver enablement and business reviews, identify upsell opportunities using data signals, negotiate renewals, mitigate risk, and coordinate cross-functional teams to achieve customer outcomes and growth.

Manage a portfolio of enterprise accounts to drive retention, revenue realization, and customer advocacy. Advise on best practices, conduct business and technical health reviews, align on success plans, coordinate internal resources, and surface customer insights to influence product and cross-functional teams.