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Top Customer Success & Experience Jobs in Boston, MA
Big Data • Cloud • Software • Database
The Senior Relationship Account Manager acts as primary contact for a customer portfolio, focusing on retention, upselling, and customer education within MongoDB's services.
Top Skills:
CloudDatabasesMongoDB
Big Data • Cloud • Software • Database
Guide customers in designing and building scalable systems using MongoDB. Collaborate with sales teams, advise on architecture, and foster customer success while presenting complex technical concepts clearly.
Top Skills:
C#C++JavaMongoDBNode.jsPythonSQL
Big Data • Cloud • Software • Database
The Escalation Engineer tackles complex customer issues related to MongoDB, ensuring positive outcomes through technical expertise and collaboration. They provide support during escalated situations, mentor new team members, and drive resolution for mission-critical database systems.
Top Skills:
AWSAzureCC#C++GCPGoJavaJavaScriptMongoDBNode.jsPythonRuby
Reposted 21 Days AgoSaved
Easy Apply
Easy Apply
Big Data • Cloud • Software • Database
Manage global technical support teams for MongoDB, focusing on customer satisfaction through technical issue resolution, performance enhancement, and team development.
Top Skills:
AICloud ServicesData AnalyticsMachine LearningMongoDBNoSQL
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