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Top Customer Success & Experience Jobs in Boston, MA
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Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Provide high-quality product support for Klaviyo customers via email, chat, and phone; diagnose and resolve software and networking issues; document troubleshooting steps; advise on marketing and e-commerce questions; learn and apply Klaviyo product knowledge and AI-driven workflows to improve support processes.
Top Skills:
AIAPIsDnsE-Commerce PlatformsEmail Marketing PlatformsGoogle SuiteGoogle SheetsIpKlaviyoMS OfficePowerPointSalesforceZendesk
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Sr. Implementation Consultant at Klaviyo leads enterprise-level implementation projects, manages customer expectations, defines Statements of Work, and ensures successful delivery aligned with customer goals.
Top Skills:
APIsCertiniaFinancial ForceMartechSaaSSFDCWebhook
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