Top Customer Success & Experience Jobs in Boston, MA

Customer Success Managers at Klaviyo support clients by developing success plans, driving product adoption, and resolving issues to ensure customer satisfaction and usage of the platform.

The Lead Enablement Partner will develop and execute the enablement strategy for Enterprise Sales, enhancing skills and performance to drive revenue growth.

Lead a team of Implementation Consultants to onboard enterprise customers, ensuring exceptional project execution and customer satisfaction. Focus on process improvement and team development alongside cross-functional collaboration.

Lead a team of Customer Success Managers, oversee recruitment, training, and performance management, and ensure exceptional customer service to drive retention and satisfaction.

As a Product Expert, you will provide high-quality support to Klaviyo customers through various channels, resolve issues, and enhance customer experience.

As a Customer Support Specialist at Klaviyo, you will provide high-quality support to customers through various channels, communicate effectively, diagnose software issues, and document troubleshooting steps to enhance customer experience.