Top Customer Success & Experience Jobs in Boston, MA

The Sr. Implementation Consultant at Klaviyo leads enterprise-level implementation projects, manages customer expectations, defines Statements of Work, and ensures successful delivery aligned with customer goals.

The Senior Manager, Partner Marketing leads the strategy for technology alliances, ensuring marketing initiatives drive demand, product adoption, and ecosystem growth while managing a team and collaborating with senior stakeholders.

The Technology Partner Manager will drive integration adoption, manage partner relationships, and support go-to-market strategies for Klaviyo's hospitality partnerships.

Responsible for leading Customer Success Operations, optimizing digital engagement through automation, and translating strategic goals into actionable plans. Collaborates with cross-functional teams to enhance customer experiences at scale.

In this role, you will lead a team of Partner Account Managers to achieve sales goals, enhance partner experiences, and drive revenue through strategic initiatives and collaboration with various teams.

The Lead Solutions Engineer will drive technical strategy for complex enterprise deals, lead workshops, and architect solutions while collaborating with sales and R&D teams to ensure customer success.

The Commercial BDR Manager develops and manages Business Development Representatives, ensuring they achieve specific sales goals while providing training and support.

The Senior Learning & Development Specialist at Klaviyo will design and deliver skill-based learning experiences, focusing on employee and leader development while integrating AI into training programs.

The Enterprise Partner Business Development Manager at Klaviyo is responsible for sourcing, activating, and managing relationships with strategic partners, focusing on marketing agencies and system integrators to drive growth and success in collaboration with sales and marketing teams.

The Manager, Deliverability Strategy leads day-to-day operations and individual development within the deliverability function, focusing on service delivery, team performance, and client satisfaction while fostering a collaborative environment.