Top Customer Success & Experience Jobs in Boston, MA

Lead the creation of educational content and training programs, managing a team to drive product adoption across Superhuman's suite of products, including AI solutions.

The Customer Education Operations Manager will oversee the technical infrastructure for customer education, manage data reporting, and collaborate on vendor evaluations. This role requires experience with an LMS, data analysis, and integrating AI solutions to optimize educational programs and outreach.

As the first Instructional Designer at Superhuman, you will define and build educational experiences, develop quality standards, and collaborate with teams to enhance learning outcomes for AI products.

The Senior Customer Success Manager will manage relationships with upper mid-market education accounts, drive customer adoption, ensure renewals, and collaborate cross-functionally to enhance customer success.