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Top Customer Success & Experience Jobs in Boston, MA
Fintech • Payments • Software
The Team Lead will manage the Payment Experience Team, providing solutions to customer inquiries, handling escalations, and supporting team development. Responsibilities include optimizing processes and maintaining communication with stakeholders.
Top Skills:
Crm SoftwareGoogle WorkspaceZendesk
Fintech • Payments • Software
The Software Support Specialist III will support over 14,000 accounts, providing prompt solutions to queries about invoicing software and integrations, while reading payment logs and maintaining documentation.
Top Skills:
AvalaraBill.ComHubspotIntacctNetSuiteQuickbooksRest ApisSalesforceXeroZapier
Fintech • Payments • Software
As a Payment Experience Associate I, you'll troubleshoot payment issues, engage with customers globally, and provide personalized support while collaborating with multiple departments.
Top Skills:
Payments PlatformSoftware Tools
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