Top Customer Success & Experience Jobs in Boston, MA

The Senior IT Service Desk Analyst will resolve technical issues, mentor juniors, support enterprise tools, manage IT processes, and oversee user access management.

The Field Account Manager oversees dealer partnerships, managing account performances, educating dealers, and driving product growth while fostering relationships to prevent churn.

As a Senior Learning Partner, you'll assess needs, design programs, and develop learning experiences that inspire employee development and performance improvement.

The Account Manager is responsible for customer success, retention, and growth by managing relationships with dealerships, providing performance analysis, and supporting Account Executives.

The Billing Coordinator will handle customer inquiries related to billing and payments, resolve issues, update account information, and assist the Finance Operations team.

Lead the Account Management team, driving performance and business outcomes while developing talent and strategic partnerships across departments.