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Top Customer Success & Experience Jobs in Boston, MA
Cloud • Healthtech • Social Impact • Software • Biotech
Solution Consultants partner with customers to create tailored solutions for R&D processes using Benchling's software while managing client engagements and demonstrating value.
Top Skills:
ElnLimsSaaSScientific Software
Cloud • Healthtech • Social Impact • Software • Biotech
The Technical Solutions Architect will lead client engagements, design integrations and automations, and align solutions with customer needs and Benchling's roadmap while ensuring technical success at enterprise levels.
Top Skills:
BenchlingCloud-Based SoftwarePythonRest ApisSaaS
Cloud • Healthtech • Social Impact • Software • Biotech
The Implementation Manager will oversee GxP implementations, managing projects from kickoff to go-live, ensuring compliance with regulations, and advising customers on validation strategies and best practices.
Top Skills:
AgileComputer Systems ValidationElnLimsMesQmsSaaS
Cloud • Healthtech • Social Impact • Software • Biotech
The CX Operations Manager will enhance customer experience processes and tools, drive automation initiatives, and collaborate cross-functionally to optimize performance and metrics.
Top Skills:
Bi ToolsCertiniaChatbotsClaudeGainsightModeSalesforceSigmaSQLZendesk
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