Partners with manufacturing customers to understand operational challenges, architect and implement Tulip solutions, and deliver enterprise projects. Configures connected applications, integrates MES, ERP, and devices, supports customers, resolves technical issues, and communicates customer insights to Product and Engineering. Builds relationships from the shop floor through executive leadership and contributes to delivery processes and continuous improvement initiatives.

Leads and develops a team of Solutions Engineers while remaining hands-on with customer projects. Responsibilities include solution design, integrations, customer discovery, effort estimation, project risk management, delivery quality, staffing, recruiting, escalations, and AI-enabled delivery initiatives. The role partners with Sales and Professional Services, serves manufacturing and industrial customers, and requires travel up to 25%.