Top Tech Jobs & Startup Jobs in Boston, MA

Responsible for negotiating renewal contracts, managing customer relationships, and ensuring customer adoption of SaaS products while maintaining understanding of licensing models.

The Principal Platform Architect guides customers in their digital transformation, provides architectural leadership, and ensures alignment between business objectives and technology solutions using ServiceNow.

Negotiate renewal contracts, manage customer relationships, and ensure customer value realization while monitoring health metrics. Collaborate with teams for successful renewals and address customer needs.

The Customer Success Manager oversees customer engagement, ensuring product adoption and satisfaction while managing risks and facilitating communications to drive business outcomes.

The Principal Engagement Manager manages key internal and external initiatives, ensuring customer satisfaction throughout project implementation while leading cross-functional teams.

The Principal Engagement Manager will oversee AI integration projects, manage customer engagement, and drive strategic initiatives, providing regular updates to stakeholders and mentoring team members.

The Sr. Technical Consultant will configure ServiceNow Security Operations, lead workshops, guide customers, support documentation, and deliver technical solutions.