Desktop Metal is revolutionizing 3D printing of metal parts. Our printer’s robust build processes create complex parts beautifully at a price attainable by any design and manufacturing team and can be used within an office environment. We are seeking a talented and self-motivated Technical Writer to join our expanding team, considering both full and part-time availability. This person will be responsible for authoring and editing technical documents and manuals, explaining complex information in a clear and concise manner while working with subject matter experts, mainly engineers, to ensure content accuracy. Ideal candidates will have experience writing documentation involving hardware and/or software processes.

The Technical Writer will be responsible for: 

• Plan, develop, organize, write and edit operational procedures and manuals
• Maintain a comprehensive library of technical terminology and documentation
• Analyze documents to maintain continuity of style of content
• Manage updates and revisions to technical documentation
• Interview SMEs to understand complex processes and products
• Work with marketing and legal teams to adhere to non-engineering requirements
• Adhere to product development roadmaps and regulatory schedules

Basic qualifications:

• Demonstrates ability to author technical documentation for hardware and/or software processes
• Proven experience working in a technical writing position
• Excellent written and verbal communication skills
• Strong attention to detail
• Able to write in explanatory and procedural styles for multiple audiences
• Proficient with Microsoft Office Suite 
• Proficient with PDF editor and/or other Adobe tools
• Knowledge of CAD SWs
• Proficient with Solidworks Composer or similar SW
• Ability to explain complex issues in creative, efficient, and effective ways
• Self-motivated and team player
• Able to work independently under stressful situations
• Able to be flexible in a dynamic and fast growing environment
• Up to 10% travel required
• Fluent in English 

Preferred qualifications:

• Bachelor’s Degree and/or 5+ years of relevant experience
• Experience working for a tech company with a startup environment
• Experience in 3D printing / Additive Manufacturing or advanced manufacturing preferred but not required
• Able to organize and prioritize workload
• Experience with agile / Propel to PLM (Agile, Propel, Arena, or Omnify)
• Knowledge of standards for online course delivery like HTML
• Knowledge of other languages