Senior Product Marketing Manager, ITSM (Channel)

Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Atlassian is looking for a Senior Product Marketing Manager, ITSM (Channel) who understands the power of the Channel and the purpose of partnerships. We are looking for a Senior PMM to engage and enable the Channel through the creation of go-to-market strategies, enablement, and marketing deliverables. In this strategic and cross-functional position, you will play a critical role in inspiring and empowering our channel ecosystem.
As a Senior Product Marketing Manager, Channel, your role will be to help drive a channel GTM that supports the expansion of the business for one of Atlassian's fastest-growing products, Jira Service Management. This includes crafting messaging and value pillars that explain why our IT service management (ITSM) solution is important to our channel partners and their customers. You will collaborate with cross-functional teams and partners to identify, design, and implement new co-marketing strategies, tactics, and programs.
As an important member of the team, you will help communicate the joint value proposition Jira Service Management and partner services provide to customers and internal field teams. You will be an expert on our solution, partners, and how to create win-win opportunities.
Responsibilities

• Lead Channel and Partner marketing strategy and enablement, and collaborate with cross-functional teams to build and execute programs
• Equip partners with product marketing assets, such as playbooks, sales tools, and content
• Develop co-marketing opportunities, such as thought leadership content, case studies, events, and marketing campaigns
• Evangelize Jira Service Management by delivering trainings, presentations, and webinars
• Build relationships with top partners to grow mindshare and influence their marketing direction
• Gather market, product, and customer insights to inform our roadmap, positioning, and campaigns

Qualifications

• 3-5+ years of product marketing and related channel marketing experience at B2B enterprise SaaS companies with a high-touch sales model
• An understanding of Channel Partner business models and what roles partners can play to consult solutions, sell, and deliver services with software products
• Experience driving enablement for field teams
• Familiarity with IT service management and / or DevOps frameworks

About you

• You love working with channel partners and understand how to identify business opportunities and motivate them to achieve joint goals
• You can easily switch between strategy and execution
• You can create and tell a story that simplifies complex technology and inspires action
• You love it when your work moves the needle, closes a deal, or makes an impact on a partner and their customer
• You have a track record of delivering high-quality work and high attention to detail

Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $150,700 - $200,900
Zone B: $135,600 - $180,800
Zone C: $125,100 - $166,700
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
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Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .