Senior Product Designer

Sorry, this job was removed at 10:55 p.m. (EST) on Monday, Jan 06, 2025
Boston, MA
Hybrid
Logistics • Transportation
Personalized Shipping Services | All Shipping Options | Industry Expertise
The Role

Senior Product Designer

We are on the search for a self-motivated, highly-driven Senior Product Designer to work with a talented team of designers, product managers and engineers to execute on our product roadmap and level-up our digital products. As a product designer, you will be responsible for conducting user research, creating UX flows, prototypes, and high-fidelity deliverables for our customer platform. As a part of our product team, you’ll work collaboratively to foster a relentless improvement design culture across the product and company.

The ideal candidate will have experience shipping iterative web products with high value on translating the complex to the simple, and a general desire to learn and drive teamwork.

You @ Mercury:

  • You’ll partner closely with Engineering and Product Management to build and ship experiences that delight our users
  • You’ll work closely with sales and support teams to understand our unique value prop and customer needs
  • You’ll contribute to a creative design process that is built on strong cross-functional collaboration.
  • You’ll help drive customer research to identify opportunities and validate potential solutions
  • You’ll modify and revise existing designs to meet changing customer preferences
  • You’ll contribute to design system updates, patterns and best practices.
  • You’ll lead design concepts that meet business goals, solve user needs, and are technically feasible to implement.
  • You’ll seek out quantitative and qualitative data to make informed design decisions, influencing the product roadmap and improving the user experience.

About You:

  • 3+ years of related professional experience, supporting product design initiatives on consumer or enterprise experiences.
  • High proficiency with design tools such as Figma, Sketch, or Adobe XD to compose complex flows, screens and user journeys
  • Dynamic, creative personality, effective at engaging and influencing a variety of audiences
  • You run usability studies with customers, collaborating with PMs to incorporate customer feedback into product roadmaps
  • A portfolio that demonstrates your ability and end-to-end product experiences you have taken from discovery to launch.
  • Thrives in a fast-paced, high-energy environment, with an entrepreneurial ownership mentality.
  • Proactively manages work with ruthless self prioritization to drive what needs to be done, asking for support when needed
  • An intuitive eye for customer needs beyond the obvious
  • An appetite for output, creating multiple solutions for every problem

Mercury Values

At Mercury, we live the values of:

  • Client Obsession
  • Relentless Improvement
  • World-Class Teamwork

Every employee is expected to live these values and be guided by those in their decision-making process.

The Company
Boston, MA
0 Employees
Hybrid Workplace
Year Founded: 1984

What We Do

Mercury specializes in time-sensitive and temperature-controlled shipping and serves over 700 clients annually. We deliver hundreds of thousands of shipments each year and offer the most competitive rates with no hidden services fees or contracts . Our clients choose Mercury because we offer personalized support through dedicated client support teams (called squads). We offer shipping services to companies of all sizes, including startups and entrepreneurs.

Why Work With Us

We specialize in time- and temperature-sensitive shipping for healthcare and life sciences, professional services, and technology companies. Our company mission is to simplify shipping. Our customers value us because they trust us to handle complicated shipments at fair rates. We are a profitable company with a massive growth trajectory.

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