Wayfair is looking for a Senior Manager of Ad Operations to join the Media Solutions Team. The Ad Operations Manager is responsible for processes, management of our Ad Operations team, forecasting, and compliance.  As a Senior Manager of Ad Operations, you will be responsible for helping the team scale while meeting our revenue, productivity and efficiency goals. The scope includes, but not limited to, reporting, analytics, sales process and tools improvements, and cross-functional initiative support. 

Given the strategic and cross-functional nature of this role, a qualified candidate must have strong quantitative and analytical skills as well as excellent communication skills and collaborative mindset. 

Key Responsibilities:

• Manage sales process and operations for the Media Solutions team
• Identify, design, and implement sales process improvements; keep up to date on internal and external best practices, eliminate redundant tasks, off-load non-core activities; quantify the impact and value delivered
• Manage the day to day monitoring and reporting of key metrics
• Manage the team of Ad Operations Associates responsible for trafficking ad placements on site
• Review and analyze sales and operational data to identify areas of improvements
• Play a key role in the Salesforce implementation and expand the value of CRM to the sales team and management
• Project manage initiatives with other internal Wayfair teams (Product, Category, Promotions, etc)
• Contribute to improvement and maintenance of sales policies, guidelines, and training material

Desired Skills & Experience:

• 4-5 years’ experience enhancing sales processes, sales tools, reporting, metrics, and policies
• An understanding of the digital advertising ecosystem, with emphasis on ad servers and the programattic buying space preferrable
• Demonstrated experience project managing in complex organizations
• Experience implementing or working with Salesforce.com or other CRM tools
• Comfort with large data sets; high proficiency with Excel
• Experience with Microsoft SQL a plus 
• Excellent ability to communicate across groups and different seniorities inside and outside of the organization; active listener
• Ability to build relationships and buy-in to drive change effectively in a positive manner
• Willing to embrace a work-hard/play-hard culture
• Comfort with ambiguity
• Experience in a fast growing start up and/or software industry and environment
• Willingness to travel

About Wayfair:

Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of brands includes: 

• Wayfair, an online destination for all things home
• Joss & Main, where beautiful furniture and finds meet irresistible savings
• AllModern, a go-to online source making modern design more accessible
• DwellStudio, a design house with a decidedly modern vibe
• Birch Lane, a collection of classic furnishings and timeless home décor

Wayfair generated $3.14 billion in net revenue for the twelve months ended September 30, 2016. Headquartered in Boston, Massachusetts with operations throughout North America and Europe.  The company employs more than 5,600 people.