Salesforce Administrator

| Boston

Summary

The Salesforce Administrator’s role is to analyze, design, develop, test and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of our salesforce.com investment.

Key Responsibilities

  • Work with the Sales and Customer Success organizations on ad hoc reporting, dashboard creation or modifications, lead and opportunity related issues and system configurations.
  • Work with the Marketing organization to help manage campaigns & leads.
  • Maintain overall Salesforce system configuration in production and a sandbox environment.
  • Where required, act as project manager on new system deployments or major system changes
  • Work to reconcile and correct data duplication issues
  • Perform org customization of fields, page layouts and custom tabs, objects and applications.
  • Setup new users based on Roles and Profiles, and deactivate users upon request.
  • Identify platform issues and craft technical resolutions and communication plans to remedy.

Experience & Qualifications

  • 1+ year salesforce.com administration experience required
  • Confident in manipulating large amounts of data while understanding related object/field functions
  • Excellent organizational and time management skills.
  • Action-oriented, "can do" attitude demonstrating willingness to accept accountability and responsibility for individual actions.
  • Bachelor’s degree or equivalent experience
  • Strong skills with Microsoft Excel
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.
401 Park Dr Suite 801 , Boston, MA 02215

Insider's spotlight

What are some social events your company does?

Toast puts a major focus on culture and centers its events around keeping Toasters engaged and social. In the past 6 months alone, we’ve had a competitive field day, a summer appreciation event (with a bonfire, food, drinks, and music), and a fall cookout where we had a pig roast and potluck. One of our own employees even performed with his band.

Brittany Rothstein

Training Content Specialist

What does your typical day look like?

Most mornings I take a second stab at a problem from the day before. With a good night of sleep I can look at things in a new light. If I’m still blocked, I’ll pair with someone after lunch. I love pairing with my teammates. Each of them offer something different and there are no egos on the table which creates an amazing learning environment.

Lisa Pan

Software Engineer

How has your career grown since starting at the company?

I began as an implementation engineer, moved into instructional design, and now I am in my dream role as a product manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

Perks of working here

401(K)
Beer on Tap
Casual Dress
Commuter Benefits
Company Equity
Company Outings
Conferences & Training
Happy Hours
Health Benefits
Parking
Recreational Clubs
Stocked Kitchen
Unlimited PTO
Volunteering Opportunities
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