Vice President, NA Sales at SmartBear

| Somerville
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Reporting to the Chief Revenue Officer, the Vice President of North America Sales will lead a high velocity sales team responsible for a significant portion of SmartBear’s revenue. In this role, you will leverage your experience building high-velocity inside sales teams in a matrixed organization with a track-record of achieving annual recurring revenue targets. You will be responsible for leading a 70+ person sales organization, driving the acquisition of new accounts and increasing the spend with existing clients.


  • Lead a 70+ person inside sales team to achieve ARR targets
  • Supervises and mentors the leaders and members of the Sales organization 
  • Drive growth through acquiring new business and expanding our presence in existing accounts
  • Oversee monthly, quarterly and annual planning activities including forecasting, pipeline management and effectiveness Oversee cross-departmental coordination to increase customer retention
  • Accurately manage an on-going sales pipeline across the team for forecasting purposes
  • Partner with sales leaders and members on closing complex sales
  • Work with marketing to drive new business and expand our install base 
  • Responsible for ensuring that processes and infrastructure are in place to ensure continued success, consistency in approach and scalability
  • Works cross-functionally with peers within Sales and across Product, Marketing, and G&A to ensure a seamless customer experience 
  • Identify technical and satisfaction trends and provide “voice of the customer” feedback to senior leadership 
  • Help drive strategic initiatives and program improvement related to infrastructure, workflows, processes, CSM development 
  • Develop staffing plans and hiring of new team members as needed; including forecasting and determining future needs 


  • 10+ years of sales leadership experience
  • Software sales experience required, experience selling into the software development space preferred
  • Experience managing the managers of front-line sales managers
  • Proven success in achieving AAR revenue targets exceeding 40M


  • Proven success motivating, leading and managing teams 
  • Must thrive in a fast-paced, ever-changing atmosphere 
  • Ability to prioritize and manage multiple responsibilities simultaneously
  • Exceptional organizational skills & ability to deliver against multiple priorities 
  • Excellent written and verbal communication skills 


  • Bachelor’s Degree in Business or a related discipline 

About Us
SmartBear is behind the software that empowers developers, testers, and operations engineers at over 20,000 of the world’s most innovative organizations including Adobe, JetBlue, MasterCard, and Microsoft. More than 6 million people use our tools to build, test, and monitor great software, faster. Our high-impact tools are easy to try, easy to buy, and easy to use. These tools are backed by a team of people passionate about helping you create software that transforms our world. Those tools are SmartBear tools. That team is SmartBear. For more information, visit:, or follow us on LinkedIn, Twitter, or Facebook.
SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

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Technology we use

  • Sales & Marketing
    • SalesforceCRM


Our office overlooks the Mystic River and is surrounded by bars, restaurants, shopping, and is steps from the Assembly Orange line stop.

An Insider's view of SmartBear

What’s the vibe like in the office?

Everyone is very confident and engaged -both in our work and with each other. We're open minded and good listeners. Overall, we are high energy and the atmosphere is super positive. It feels like we're one big team, and you're comfortable speaking your mind because you know your teammates will be receptive and invested in moving things forward.


Talent Acquisition Specialist

What are SmartBear Perks + Benefits

SmartBear Benefits Overview

SmartBear is proud to offer a comprehensive benefits package designed to serve the needs of our employees. Just a few of which include:

-Great office perks including: $75 Sneaker reimbursement, free catered lunches on Friday's, and cold brew on tap
-Health benefits that offer varying levels of coverage and accessibility through Blue Cross Blue Shield
-Company-Paid benefits that protect you and your family from financial hardship
-Voluntary benefits to provide you with added security (We even offer Pet Insurance!)

Volunteer in local community
We've cleaned up the Mystic River, helped out at Rosie's Kitchen, and visted the YMCA
Friends outside of work
Eat lunch together
Intracompany committees
Our Culture Committee has put on parties for SmartBear families, hosted a chili cook off, ran charity drives, and much much more!
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 3 weeks of family medical leave.
Company sponsored family events
We have a Family Halloween Party every year!
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
We provide free breakfast on the last day of every month. Employees get free lunch on Friday.
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
We offer employees Paid on-site garage parking.
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Promote from within
Customized development tracks
Paid industry certifications
Budget for industry certifications is determined by departmental budget.
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