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Strategic Account Manager

| Greater Boston Area

As we continue to grow our book of business and look to further our commitment to customer success for our strategic clients, Attivio is looking for a top performing Account Manager with a technology sales background. In this role, you will ensure the continuation of a healthy client relationships and work side-by-side with them to develop strategic execution plans that drive measurable success, develop long-term client satisfaction and expanded contract values.

As as a Strategic Account Manager, you will...

  • Align with company’s strategic objectives, handle and grow revenue at designated accounts to improve customer success at all levels in the customer organization.
  • Develop a strategy and plan for the growth of major accounts by maximizing efficiencies and identifying potential opportunities where Attivio can add significant value
  • Build consensus and develop relationships at multiple levels – executive sponsors, influencers, decision makers and buyers.
  • Build credibility through an in-depth understanding of a client’s business, organization, external environment, and industry.
  • Work with clients as a trusted advisor to solve problems and challenge their thinking to support them in driving growth.
  • Convey public and acquired intelligence about customer technology footprints, strategic growth plans, technology strategies and competitive landscape and trends
  • Own account relationships and drive overall customer success for assigned accounts
  • Exceed annual expansion into each strategic account, renewal and professional service goals
  • Maintain fluency in Attivio’s products and services to deliver value in the marketplace.
  • Assist with high-severity requests or issue escalations as needed.

Skills + experience we look for are...

  • Excellent interpersonal, negotiation and presentation communication skills
  • Excellent relationship-building skills to coordinate the involvement of a cross-functional team in order to advocate for customer needs
  • 5+ years of proven success in technology-related sales or business development experience in a B2B environment
  • 2+ years of account management or solution selling role
  • Tech-savvy. Strong technical enterprise-level computer software background supporting customers
  • Strong functional consultative approach
  • Excellent analytical thinking and problem-solving skills
  • BA/BS degree desired
  • Experience with Salesforce.com
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • HBaseDatabases
    • HSQLDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • BalsamiqDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • DrupalCMS
    • SalesforceCRM
    • OutreachEmail
    • MarketoLead Gen
    • DriftLead Gen
    • ZoomInfoLead Gen

Location

We are moving to 100 Summer St Boston, MA in the spring of 2019! We can't wait to start our new journey in Boston! #AttivioOnTheMove

An Insider's view of Attivio

How does the company support your career growth?

I've been able to grow a lot at Attivio. After completing two internships at Attivio I was offered a position as a QA Engineer. After a few years I transitioned to a Solution Architect role where I'm working with our customers to demonstrate Attivio's value.

Mavis Zhang

Solution Architect

What is your vision for the company?

I'm excited to lead Attivio through our next stage of rapid growth and cement our position as the dominant leader in the enterprise search and big data discovery markets.

Stephen Baker

CEO

How do you empower your team to be more creative?

You want to create a place where people are empowered to propose new ideas and are motivated to excel from within.

Dorit Zilbershot

VP, R&D

What are Attivio Perks + Benefits

Attivio Benefits Overview

There's work. There's life. And we recognize they are interwoven and overlapping. That's why subscribe to "work-life blend" - to give employees the flexibility they need to keep their life on track, and still be a contributing and successful Attivian. Our benefits reflect our company's commitment to the whole person.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
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