Description

About the role:
Everbridge is looking for a highly skilled and proven individual to manage the commercial and contractual vendor relationships while keeping expenses with the Operational Budget.  Acts as the key contact and subject matter expert for all contract-related and vendor activities while working with key stakeholders to ensure that business and production requirements are met.  The successful candidate will have experiences with the vendor lifecycle for all production services from identifying potential services providers through termination of service.  Candidates should have experience creation multi-million-dollar budgets, contractual review and negotiation for business terms and a general technical knowledge for all operational services. including hosting, communication, software, third party, security and monitoring.

About the team:
As the Senior Vendor Relationship Manager, you will join a team of dedicated, intelligent, fast-paced engineers in an Operations Team as well as need to work with others in outside departments within the company from Finance & Accounting, Legal and Product Management. You’ll work in a cutting-edge cloud environment that will power our company’s impressive growth.  

Job Duties:

• Manage/govern key components of large operational contracts – telecommunications, cloud hosting, thirty-party, software licensing and services, monitoring and security
• Develop strong working relationships with key vendor contracts
• Develop annual budget for Operational Cost of Goods expenses
• Identify, manage and report expense savings initiatives for SaaS Operations or Corporate initiatives
• Justify, review and approve all expenses with Finance & Accounting including Purchase Order generation
• Manage provider risks, issues and action items and serve as an escalation point for major vendors
• Track submission of deliverables and obligations from vendor
• Conduct and assist with vendor management and service delivery meetings
• Work with departmental managers to understand requirements and major deliverables from vendors (NOC, key managers)
• Provide periodic updates to various stakeholders

Qualifications:

• Bachelor’s degree or equivalent work experience
• 6+ years of experience managing large and complex operations contracts in one or more categories including hardware, cloud hosting, software services and communications
• Proven ability to review and provide variance explanations for large operational expenses and budgets
• Excel and Power Point skills
• Ability to manage competing priorities in a complex environment
• US Citizen required 
• Able to pass a Federal drug screening

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.