Solutions Engineer

| Remote | Hybrid
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The mabl team is on a mission to build the easiest low-code test automation solution on the market. We’re enabling everyone from global enterprises to fast-growing startups to integrate application testing into their development pipelines and harness test data to improve product quality by making fast, powerful test automation possible for everyone, regardless of coding experience. 


We recently raised our $40M Series C round of funding, providing us long-term financial stability. While we are growing quickly, we also believe strongly in the value of culture (e.g. 94% of our employees rated mabl favorably in terms of work/life balance!).


To continue delivering on this mission, we’re looking for people to join our team of leaders, experts, innovators, and community builders. Our core values: drive, authenticity, support, and insight, are the foundation of our culture and a key part of what it means to be a mabler. We practice transparency, embrace collaboration, and lead with empathy while encouraging each other to bring our best selves to work.


Why we need you:


Solutions Engineers are the technical voices of mabl's Sales team. We help guide prospective users through their first experiences using the product, support them as they implement their test cases, and address any technical challenges they may face. We're product advocates and user advocates. Some experience in software testing can be helpful, but being a "people person" and a strong technical aptitude will take you far. Given mabl's context, this could also be a great role for a QA Engineer that enjoys coaching, solving challenges with solutions, and being a subject matter expert. Your work will directly impact mabls business, customers and culture.

What you’ll do:

  • Become a mabl product expert
  • Function as a technical point of contact during the sales process
  • Resolve technical blockers during sales engagements
  • Incorporate feedback from users back into mabl product roadmap
  • Educate users on advanced use of the mabl product via remote and on-site trainings
  • Represent mabl at various trade shows, meetups, and other events from time to time

What you’ll bring to the table:

  • 3+ years of experience in technology-focused roles
  • Experience with Javascript and CSS/XPath queries
  • Exposure to front-end test automation, CI/CD tools, Docker, and network configuration concepts
  • Passionate about working at a growing startup and learning new technologies
  • Excellent verbal and written communication with the ability to successfully interact with clients and stakeholders across organizations

This role will be based at mabl's Boston headquarters, although we embrace a hybrid work model.


Even if you don't fit all of the requirements for our roles, but see yourself being successful at mabl, we encourage you to apply and we’d be excited to speak with you.


Working at mabl

-We embrace hybrid and remote work across the US and around the world! We have 100+ mablers spread across the world in 6 countries, 4 continents, and 18 states.

-We bring everyone together annually to foster lasting personal relationships and encourage mablers to visit our Boston office whenever possible.

- Our Diversity, Equity, and Inclusion committee has grown from a team of six to over 30 mablers, who drive budgeted initiatives across all facets of the company. This includes recruiting, onboarding, education, and celebrations.

- We're proud to have won 11 awards since 2021 recognizing our product, culture, and extreme focus on customer satisfaction. 

- We invest significantly in benefits and perks, including generous parental leave, rich health benefits, and employee wellness and collaboration perks. 

- We value our employees and show our appreciation through rewards and recognition programs, such as our mabl Kudos program and annual Founders Award!


About Us

mabl is the enterprise SaaS leader of intelligent, low-code test automation that empowers high-velocity software teams to embed automated end-to-end tests into the entire development lifecycle. mabl customers benefit from a unified platform for easily creating, executing, and maintaining reliable browser, API and mobile web tests that result in faster delivery of high-quality, business critical applications. That’s why customer-centric brands like Charles Schwab, jetBlue, Dollar Shave Club, Stack Overflow, and many others rely on mabl to create the digital experiences their customers demand. Learn more at https://www.mabl.com; follow @mablhq on Twitter and @mabl on LinkedIn.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KubernetesFrameworks
    • PlaywrightFrameworks
    • BigQueryDatabases
    • FirebaseDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google CloudServices

Location

We're conveniently located in Downtown Crossing with an inviting and warm office environment. Our working policy is hybrid, so whether you want to work from home or the office, we'll support your decision.

An Insider's view of mabl

What are some social events your company does?

Beginning as we were coming out of the Covid lockdown, we started an annual tradition of a full company offsite. In addition, we host gatherings at our office including our Sports themed party held this year. We also participate in volunteer programs in our neighborhood.

What is your vision for the company?

Our vision is to empower everyone on a software development team to participate in quality. Whether you're a product owner, developer, QA engineer, or manual tester, software testing is a shared responsibility which mabl enables teams to participate in.

Izzy

Cofounder

What are mabl Perks + Benefits

Culture
Volunteer in local community
We've done different volunteer programs including the one coming up later this year donating to the local aquarium harbor seal program.
Partners with nonprofits
mabl has a Kudos program and 25% of Kudos received by employees have been donated to local non-profits including food banks, shelters, and animal rights groups.
Open door policy
OKR operational model
Open office floor plan
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Wellness programs
Employee Assistance Program
Mental health benefits
We offer voluntary mental health programs and discussions for the team.
Financial & Retirement
401(K)
Company equity
mabl offers a stock option program which vests over 4 years
Performance bonus
Every employee at mabl has a variable component of their compensation tied to individual and company objectives.
Charitable contribution matching
From time to time based on employee interest, the company matches employee charitable contributions.
Child Care & Parental Leave Benefits
Childcare benefits
mabl offers up to $200/month for reimbursement of child care
Generous parental leave
Company sponsored family events
mabl often has company events in the office centered around certain holidays.
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
mabl reimburses up to $200/month for parking
Fitness stipend
mabl reimburses up to $200/month for fitness memberships
Home-office stipend for remote employees
mabl offers $1,000 for remote employees to setup their home office
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available

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