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Solutions Engineer

| Waltham
To apply for this position, email your resume to: [email protected] 
Apply now

GreatHorn is looking for a highly motivated and experienced Pre-Sales / Solutions Engineer, to help us continue to rapidly grow the GreatHorn go-to-market team, handle all technical aspects of the pre-sales lifecycle, and ensure that prospective clients have a positive experience with the GreatHorn email security platform. 

About You:  

You are an excellent communicator, love working with prospects at different technical and managerial levels across different industries, and thrive in hypergrowth startup environments. You are excited by the opportunity to interact with both security analysts and email administrators as well as CISOs and VPs of IT, running demonstrations of the GreatHorn platform, understanding technical and business requirements, and translating them to highly effective pilot engagements in support of closing major new pieces of business on behalf of the company. 

You both want to serve on forefront of cloud security and also possess exceptionally strong technical and security experience, with a background in SaaS cloud products. Your emotional intelligence, consistent follow through, and attention to detail have served you well in similar positions, but you are fundamentally curious, customer-centric, and love a challenge. You understand the security space, have a sincere passion for technology, and want to be a key player in a successful growth-stage startup. 

You are eager to serve on the front lines of the business, partnering with prospects, partners, and internal executives. You will be joining a team of security start-up enthusiasts that care deeply about their customers, passionate about safeguarding email from advanced threats, and committed to a vision of organizations communicating, collaborating, and coordinating over email without security concerns. 

The Team:  

We are a “work family”, and while we work incredibly hard, we laugh and respect one another.  As such, we are highly selective as to whom we ask to join our team.  You will be joining a highly collaborative, supportive, skilled, thoughtful, and intellectually curious group of people who are focused on making GreatHorn a great place to work, and more importantly, on serving our customers in a way that exceeds their expectations on a daily basis.  

We are an equal opportunity employer, believe strongly in diversity, and expect our colleagues to share in our core values. 

Skills and Requirements 

You Will: 

  • Own the technical win in your accounts, and take responsibility for driving the technical deal forward  
  • Lead demo calls for the GreatHorn solution 
  • Serve as the primary point of contact for activities during the pilot/ POC 
  • Research, explore and identify customer security problems 
  • Prioritize opportunities and operate as the technical quarterback for internal resources 
  • Influence and make recommendations for product enhancements  
  • Support field marketing events and present to prospective clients as needed 
  • Travel up to 25% to spend time outside of the office to understand the customer environments and build relationships 
  • Be a primary point of contact for tech-related questions and coordination of issue management and problem resolution during the POC 

You Have: 

  • At least 3-5+ years of relevant experience in pre/ post sales in the security space 

  • Technical savvy and passion for understanding and implementing technologies 

  • Innate natural curiosity, the desire to solve problems, and demonstrable skill in doing so 

  • Prior successful technology sales experience or experience in a customer-facing technology role 

  • Stellar interpersonal and teamwork skills 

  • Extraordinary presentation skills, with the ability to establish trust across a range of technical and non-technical audiences 

  • Comfort interacting with customers and colleagues at all levels 

  • Strong attention to detail and quality of work, suitable for customer-facing materials and interaction 

  • Exceptional time, project, and sales management skills 

  • Ability to multi-task and perform under pressure 

  • Ability to navigate within complex enterprise customer environments and multiple levels 

  • The ability to work in a fast-paced team-oriented environment, leveraging company resources to solve customer challenges/requirements 

  • Small company/start-up experience preferred 


We offer competitive salaries, stock options, medical, vision, and dental insurance, a matched 401k, unlimited vacation time, a fully stocked kitchen, and weekly catered team lunches.  

About GreatHorn 

GreatHorn is disrupting the email security industry to better protect organizations against advanced email threats through modern data analytics, machine learning, and cloud-native design. Our execution of this mission has driven triple-digit growth for three years in a row, and we’re poised to accelerate that growth in the coming year. 

Run by a team of cybersecurity veterans with a track record of success, we solve a pervasive problem with smart technology, employ clever people with common sense from diverse backgrounds, and adhere to a “No A**holes” policy. If that sounds like a place you’d fit in, we hope you’ll come join us! 

We believe strongly in diversity, and seek to recognize, develop, and support talent from all backgrounds. 

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To apply for this position, email your resume to: [email protected] 
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Located in a quiet semi-residential area with free on-site parking and local bars, shops, and restaurants just steps away.

What are GreatHorn Perks + Benefits

GreatHorn Benefits Overview

We offer competitive salaries, stock options, medical, vision, and dental insurance, a matched 401k, unlimited vacation time, a fully stocked kitchen, and weekly catered team lunches. We strictly adhere to (and are proud of) our “No A**holes” policy.

Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity manifesto
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
GreatHorn provides up to 12 weeks of parental leave for the primary caretaker and 8 weeks of leave for the secondary caretaker.
Flexible Work Schedule
GreatHorn provides employees with a flexible work schedule that includes Core hours, Compressed week, Flexible start and end times.
Remote Work Program
Adoption Assistance
In the case of adoption, GreatHorn offers 12 weeks of paid leave for primary caretakers and 8 weeks for secondary caretakers.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
GreatHorn does not track or limit employees’ PTO. Employees may use PTO for any reason. GreatHorn expects each employee to exercise good judgment and discretion in scheduling PTO.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
GreatHorn hosts company outings Annually.
Stocked Kitchen
GreatHorn has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the seltzer you can handle.
Some Meals Provided
GreatHorn hosts a family-style lunch every Friday.
Happy Hours
Happy hours are hosted Once per week.
We offer employees Free on-site garage parking.
Pet Friendly
GreatHorn's pet policy is dog friendly daily.
Professional Development Benefits
Job Training & Conferences
GreatHorn offers employees professional development opportunities like Annual individual budget for training.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
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