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Solution Developer

| Greater Boston Area

Position Summary

The team is actively engaged with healthcare organizations to enable rapid synthesis of insights through the SHYFT Analytic Platform. The team is responsible for delivering an adaptive, secure and highly configurable platform, scalable to the specific needs of individual customers.

We are seeking excellent individuals who understand the challenges facing health care organizations and are passionate about delivering solutions to maximize the potential of scientific and technological advancements.

You will be in a challenging and dynamic role responsible for optimizing customer delivery across the whole Shyft Product suite.

Key Responsibilities: 

  • Deliver first class customer service on production deliverables across multiple customers.
  • Troubleshoot product incidents and work closely with business and technical team members to resolve issues in a timely fashion.
  • Available to provide support for critical customer deliverables during off hours.
  • Deep understanding of the customer deliverables and provide recommendations for optimization.
  • Provide operational support across SHYFT products.
  • Develop patches when needed.
  • Cross train team members to ensure project coverages.
  • Escalate issues to managers to ensure the correct action plan is developed.
  • Contribute to the Customer Success group best practice repository.
  • Participate in various development effort and product environment setup.

Experience Requirement:

  • 1+ years database development experience 
  • Basic T-SQL and MS SQL Server experience preferred
  • Aptitude to design, develop and implement high-quality code in a timely manner 
  • Quick learner and detail oriented
  • Ability to multitask and handle stressful situations
  • Excellent troubleshooting and problem-solving skills 
  • Some knowledge of the software development life cycle required specifically Agile methodologies 
  • Excellent interpersonal and communication skills, both written and oral 

Education/Experience:  

  • B.S./M.S. in Computer Science, MIS or other related fields and demonstrable, relevant work experience. Life sciences and data analysis exposure is a plus.
  • Experience with
    • Advanced and Predictive Analytics is a plus.
    • AWS DynamoDB and MapReduce or Hadoop a plus.
    • Amazon Web Services is a plus.
    • 3rd party reporting applications such as Cognos, and/or Spotfire is a plus. 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PerlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • Ember.jsFrameworks
    • Microsoft SQL ServerDatabases
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

We're in the heart of the Financial District at 110 High St. Step outside and you're amongst a bustling food scene and 5 minute walk to South Station!

An Insider's view of SHYFT Analytics

What’s the vibe like in the office?

SHYFTers are guided by core values which ensure a safe, comfortable, energetic, collaborative and fun place to work. Everyone shares a company vision which we are all proud to uphold. At SHYFT, everyone is involved, heard and valued. There is mutual respect, trust, transparency and accountability which makes a feedback culture flourish.

Carmela

Product Engineering Manager

How do you collaborate with other teams in the company?

Early, often, and broadly! In order to fully understand what motivates our stakeholders, marketers have to rely on frequent and close collaboration with the various internal teams that interface with them on a daily basis – from Product, to Customer Success, to Sales, and beyond. Without collaboration, Marketing would be a ship without a rudder!

Kent

Director, Product Marketing

How has your career grown since starting at the company?

One of the best aspects of being a SHYFT employee is having the flexibility to try different things and choose your growth area. In my 1.5 years here I was not only able to participate in projects and flex skills I have not used before, I also had the chance to solve challenges in product, sales, and contracting. SHYFT has invested in my growth.

James

Senior Business Analyst

How do you empower your team to be more creative?

Creativity blossoms where there is no fear of failure. Failure is a fundamental part of the creative process – it is the only way to learn, adapt and ultimately, succeed. Fear of failure shackles our thinking in unconventional ways. Eliminating fear frees us to investigate ideas that we would otherwise deem improbable – and makes them possible.

Priya

Chief Product Officer

What's the biggest problem your team is solving?

My team is currently focused on building the next gen of SHYFTs’ largest application. Its an all hands on deck initiative with lots of challenges, but its rewarding to see the vision come to reality.

Were motivated to be building something great, something that we all contributed to formulating. We saw ways to improve what existed, so we did!

Adam

Senior Software Engineer

What are SHYFT Analytics Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Our game room includes Pool Table, Foosball, Shuffle Board, Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
SHYFT reimburses $125 per quarter for most common health and fitness services and activities.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning

Additional Perks + Benefits

We have plenty of perks , but it’s not what we want to be known for! We recently doubled our office space with an amazing build out. The office is now extremely open, comfortable, and collaborative. We built the SHYFT bar with 2 beers on draft, nitro cold brew and iced teas, multiple BEVI stations, snacks galore all day long, LeanBox, Lunch Delivery service, monthly happy hour on Moody St, SHYFT Holiday party, Summer/Golf Outing, and monthly cultural initiatives driven by our A-Team.

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