Solution Consultant

| Greater Boston Area
SessionM is looking for an exceptional Pre-Sales Solution Consultant to join our North America team. The Solution Consultant is the primary trusted technical advisor and solution designer for the sales team, helping to ensure our customers are delivered the right solution and have an exceptional experience throughout the entire process.

Responsibilities

  • Technical Support - Having a mastery of the platform, the Solutions Consultant will partner with their assigned sales rep and provide technical support for all deals in their pipeline. This support includes providing technical responses to RFIs/RFPs, consultations, attending sales calls and meetings when requested.
  • Demo Magician - Deliver world-class platform demonstrations to both marketing and technical audiences across all levels within an organization. Collaborate with your assigned account rep to provide a rich and meaningful experience for the prospect. Provide an in-depth overview of both the feature/functionality and how our company can solve their business and technical objectives. Collect feedback from the field to understand what the market wants and provide that feedback to Product.
  • Conduct Technical Discovery - Meet with both the prospects marketing and technical teams to undercover and understand their marketing stack and identify all the points of integration. Whiteboard how the SessionM platform operates and where it fits into their martech stack. Ask probing questions to get to the root of the requirements.
  • Provide Technical Solutions - Leverage your technical know-how and expert knowledge of the platform to design and document effective and efficient solutions. Set up customer for success by proactively uncovering and addressing any technical roadblocks. Partner with the technical services and product teams to deliver a product that meets and exceeds prospects’ expectations. Present the final solution to the internal SessionM stakeholders for alignment, level of effort and global readiness and finally, ensure a smooth transition from pre-sales to post sales.

Requirements

  • Prior experience as a Pre-Sales Solutions Consultant or Sales Engineer with a SaaS provider. Experience in the marketing space is preferred (MarTech or AdTech)
  • Excellent oral and written communication skills 
  • Creative thinker and problem solver
  • Experience collaborating with Product and post sales integration teams.
  • Knowledge of basic web technology, APIs and security
  • Deep understanding of the digital marketing cloud industry, trends, best practices, and competitive landscape. Experience with Salesforce Clouds and loyalty are a plus
  • Familiarity with the cross-channel marketing eco-system including email, mobile, social, display
  • Comfort with public speaking and presentations to large audiences
  • Ability to manage multiple concurrent projects in a fast paced environment
  • Proven success in developing and delivering custom product demonstrations both in person and via web conference
  • Ability to present technical concepts to both technical and non-technical audiences
  • Experience in retail, fast casual restaurants, CPG and travel/leisure are all a plus
  • A willingness to travel – up to 50% during peak times.

Comp & Benefits

  • Competitive comp based on experience level.
  • Healthcare HMO & PPO.
  • Stock options and 401k.
  • Flexible Spending and Transit Reimbursement Accounts.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • HiveDatabases
    • MemcachedDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • RedisDatabases
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM

Location

Based in the Seaport of Boston, SessionM is lucky to be right on the water, conveniently located by public transport, restaurants, bars and shopping!

An Insider's view of SessionM

What’s the vibe like in the office?

One of the things I am always impressed by when I walk into our offices is how many concurrent conversations and discussions are taking place - near peoples' desks, in the kitchen, on the various couches etc. There is a true sense of collaboration and "problem-solving mode" at all times. It's very energizing and highly motivating!

Matthias

Director, Talent Acquisition

What's the biggest problem your team is solving?

Our clients are committed to providing their customers with best in class omnichannel marketing experiences. We are constantly working to build efficient products allowing for personalization at scale. An exciting challenge on my team is balancing how to capitalize on market opportunities quickly while also taking the time to design an amazing UX!

Christine

Director of Product

What makes someone successful on your team?

Passion, grit, and thirst for learning. It's amazing what you can accomplish when you love the work you do, work hard at it, and never stop honing your craft.

Josh

Senior Director, Strategy & Analytics

What are SessionM Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
SessionM provides employees with a flexible work schedule that includes flexible start and end times.
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
SessionM hosts company outings Semi-annually - usually a summer outing, and a holiday party!
Stocked Kitchen
SessionM's kitchen has cold brew on tap, endless snacks, candy, and a Bevi seltzer machine!
Some Meals Provided
We provide free breakfast on Friday. Employees get free lunch on Wednesday.
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