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Senior Sales Trainer

| Greater Boston Area


An accomplished Inside Sales Trainer with a passion for coaching and training will be responsible for delivering productivity programs to Smartsheet Sales Representatives, live and virtually, in the areas of Smartsheet’s sales process, sales messaging, sales tools, and other specialized content. Develop sales representatives (in a 1:1 and 1:Many environment) through role-play and real-time observation, focused feedback, skill gap analysis, and coaching that improve sales competence, sales confidence and executive level selling while making them productive faster. Partner with sales leadership to provide on-going communication regarding aptitude and performance, and identify and execute on key strategic and development initiatives for the field. This position requires an individual that is results oriented and passionate about helping sales exceed sales targets.

Responsibilities:

  • Train new hires by preparing them to meet and exceed sales proficiency, sales productivity, and training requirements beyond the initial onboarding window through a focus on sales process, sales messaging, sales tools, and other necessary sales success skills.
  • Leverage multiple modalities to train/guide/coach sales representative new hires (in a 1:1 or 1:Many environments). These include but are not limited to Live Training, eLearning, Virtual Training, Google+, Podcasts, Documentation, Best Practices, Case Studies, Success Stories, Role-Playing, Scenarios and Certifications.
  • Help new reps effectively manage their pipeline through pipeline management coaching and account planning, if needed, deliver necessary ongoing training in these areas for existing reps.
  • Monitor progress of new hires, conduct testing, and assess performance of sales teams to demonstrate impact of participation in our programs and aid in prioritizing enablement strategies, training, and tactics.
  • Regularly observe sales teams to ascertain relevant training content for new hires and to ensure that what is trained to new hires aligns with current sales process and techniques.
  • Develop and deliver content for ongoing training programs (i.e. Sales Execution Series, Product/Feature Launches, etc.)
  • Collaborate with Sales and Enablement Leadership to determine key skills and gaps to focus on for each new hire as the transition out of onboarding.
  • Partner with Sales Leadership and the Sales Enablement Team to evolve, design & deliver sales proficiency and productivity programs that support overall Commercial Sales initiatives, scale with the growth of the Sales organization, and meet the requirements of sales teams for new and existing reps.
  • As needed, collaborate with other departments in order to provide information to sales teams on product, process, and other changes/updates that may affect the sales team as part of ongoing training & preparedness.
  • Manage a new hire training and sales training calendar with the reps you are working with.
  • Be aware of, and comply with, all corporate policies.


Required Skills:

  • 3+ years training delivery required.
  • 3-5 years delivering sales results in a quota carrying role preferred.
  • Must have working knowledge of Microsoft or Google application software (i.e., Office Suite or Google for Work).
  • Ability to set priorities, meet deadlines and work independently.
  • Ability to work in a team environment and be open to change.
  • Must be detail-oriented and accurate.
  • Must be able to maintain confidentiality.
  • Must possess excellent written, verbal communication skills.
  • Strong presentation skills in small and large groups
  • Ability to communicate with individuals at all levels of an organization.
  • Must be able to provide leadership in a virtual team environment.
  • Strong one-on-one interpersonal skills.
  • Ability to manage cross functional teams/projects.
  • Ability to perform a situational analysis to form opinion or solutions.


About Smartsheet:
In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, the company delivers a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. Smartsheet went public on the New York Stock Exchange in April 2018 and currently enables collaboration, better decision making, and accelerated innovation for over 76,000 domain-based customers in 190 countries, including 96 of the Fortune 100.

Why Smartsheet?
Getting From Idea to Impact! At a time when organizational speed and execution are critical to gaining a competitive edge, modern work — especially at scale — is increasingly bogged down by legacy tools and legacy thinking.

Smartsheet is designed to unleash the benefits of greater work agility and collaboration by providing a powerful platform for organizations to plan, capture, manage, automate, and report on work. Smartsheet empowers teams to execute with speed and accountability — and make better decisions, faster.

CEO
Mark Mader serves as President and CEO of Smartsheet and is a recognized leader in the technology community, having been named Ernst & Young’s Entrepreneur of the Year in Technology for the Pacific Northwest, and GeekWire’s CEO of the Year.

Smartsheet is an Equal Opportunity Employer. Individuals seeking employment at Smartsheet are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • SmartsheetManagement
    • DrupalCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

We are located in Boston's Leather District near a host of great restaurants and bars, as well as 6 minutes walking distance from South Station.

An Insider's view of Smartsheet

How would you describe the company’s work-life balance?

“Working at Smartsheet, you quickly realize that everyone is Smart and driven. That being said, you also find a culture built on honesty, authenticity and support. The work-life balance is paramount to Smartsheet and teammates are empowered to have a schedule that works for them best. "No one size fits all."

Innocent

Tech Support

What does your typical day look like?

“Working at Smartsheet is challenging, but rewarding. Change happens quickly, innovation is encouraged, and we are constantly improving our product and how we serve our customers.”

Olivia

Senior Product Trainer

What makes someone successful on your team?

“Working at Smartsheet has epitomized what a successful SaaS organization should look like. Every day, I am held to the highest standard by my peers, leadership, and our customers. What I enjoy most in particular about Smartsheet is how the entire team is driven by the same identity: To empower everyone to improve how the work.”

Paul

Solutions Implementation Manager

How do you empower your team to be more creative?

"Our employees have a track record of innovating and problem solving. Too often hiring managers give out high points for the type of logos recruits have on their resume or for their impressive academic background. We take a different approach by focusing on who has the technical chops to get stuff done and make a positive impact for our customer"

Mahesh

Senior Director of Engineering

What’s the vibe like in the office?

“As Senior Software Development Engineer at Smartsheet I am excited to go to work every day. I love collaborating with all my wonderful teammates building amazing products at Smartsheet. I work with a team of talented and driven people, striving to build the best work management and collaboration product on the market.”

Jenny

Senior Software Development Engineer

What are Smartsheet Perks + Benefits

Culture
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Employee Stock Purchase Plan
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Professional Development Benefits
Mentorship program
Our mentorship program includes 1-to-1 program.
Online course subscriptions available
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