Senior Manager, Enterprise Sales Enablement at Toast

| Greater Boston Area
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We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us in our mission to empower the restaurant community to delight guests, do what they love, and thrive. 

Bready* to make a change?

The Sales Enablement Manager is responsible for leading enablement, certification and development for the Mid-Market/Enterprise sales teams at Toast and working closely with Sales Leadership, Sales Operations and Marketing to ensure strategic alignment across all three functions. The successful candidate will be a highly organized sales professional who has experience defining and running similar initiatives.

About this roll*:

  • Leads the creation and deployment of appropriate training, content/sales messaging, processes, practices, forms, and tools to support the sales force.
  • Supports product launches by preparing and enabling the sales force to understand and sell our solutions.
  • Responsible for aspects of foundational and continuous learning programs for sales, including but not limited to training content creation, scheduling and coordination, creation and deployment or delivery of on-demand courseware, and instructor-led sales training.
  • Responsible for tracking and analysis of courseware and sales enablement content usage.
  • Supports the buying and selling processes at all stages, from lead generation through win/loss.
  • Supports frontline sales managers and sales leadership team in executing effective management disciplines and establishing a sales coaching program.
  • Manages various sales enablement projects and coordinates sales enablement activities.

Do you have the right ingredients?

  • Extensive knowledge of sales enablement technologies, processes, and best practices.
  • Extensive knowledge of sales training best practices (analysis, instructional design, delivery, implementation, and evaluation).
  • Extensive knowledge of modern sales methodologies, sales process, and buyer’s journey alignment.
  • Extensive knowledge of sales management best practices, including pipeline management and developmental sales coaching.
  • General knowledge of effective hiring and selection practices for sales roles.
  • Expert ability to manage projects from concept to completion.
  • Expert ability to plan and facilitate meetings.
  • Strong strategic, conceptual, and analytical thinking, and decision-making skills.
  • High adaptability and flexibility, including the ability to manage deadline pressure, ambiguity, and change.
  • Strong negotiating skills within a context of political sensitivity and conflicting interests.
  • Highly-developed training, presentation and written communication skills.
  • Expert ability to consult or provide guidance on complex matters to non-specialists; ability to communicate effectively with senior management.
  • Expert ability to collaborate and generate a spirit of cooperation while coordinating diverse activities and groups within a team environment.
  • Superior organizational, conflict resolution, time management, and negotiation skills.
  • 3-5 years of direct experience in Sales Enablement and/or Sales Training required. Past experience selling B2B solutions and/or managing B2B sales teams preferred. May accept less experience with verifiable proof of delivering business outcomes (increased velocity, increased win-rates, decreased rep ramp-up time, improving sales force performance).

*Bread puns encouraged but not required

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.
Toast values candidates with varied backgrounds — and these 3 employees prove it
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An Insider's view of Toast

What’s the vibe like in the office?

Our office has both a relaxed but productive vibe. You'll see people with their heads down working, but you'll also see people hanging out and collaborating in open spaces. There's a good balance between work and play. When I'm not heads down coding, you'll find me playing guitar or hanging out in the Toast Pub.

Gabe Gonzalez

Associate Technical Sourcer, Previously: Software Engineer

How has your career grown since starting at the company?

I began as an Implementation Engineer, moved into instructional design, and now I am in my dream role as a Product Manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are some things you learned at the company?

Where should I start? For hard skills, I’ve learned more than I ever thought I would about Excel and Salesforce. I’ve also learned what it looks like when a company not only talks the talk, but walks the walk. We’ve been able to execute on what we’ve set out to do because we are willing to try new things, make mistakes, and learn from them.

Matt

Payments Relationship Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
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