Sales Operations

| Waltham
To apply for this position, email your resume to: [email protected]
Apply now

GreatHorn is looking for a Head of Sales Operations. The Head of Sales Operations will play a critical role for the company. This management role will report to the Vice President of Sales and will oversee operations for Reporting, Forecasting, Marketing Operations, and Sales Effectiveness. 


About You: 

GreatHorn is growing quickly and the leadership team will need this leader to help them report and analyze the business, look for trends, and advise the team where new opportunities lie. Your experience in helping sales deliver forecast numbers, analyze sales and marketing stages, and finding ways to make the sales and marketing teams more effective will be important. 

Key functions and areas of focus in 2020 will include but not be limited the following: 

  • Help the Leadership team analyze the Target Market for Sales and Marketing using existing data sources and new data sources. 
  • Align Sales by Industry and by company size based on the number of resources, the targets, and the current headcount. 
  • Improve the Sales Stages in SFDC and the analytics in SFDC 
  • Work on the lead flow engine from the marketing engine to SFDC 
  • Improve the Onboarding of Sales 
  • Improve the overall training of Sales 
  • Help with Forecasting methodologies 
  • Lead Forecasting Calls for the Sales Leadership 
  • Work on Headcount modeling for future growth 
  • Work with the VP of Sales on Compensation plans and incentive packages 
  • Work with Leadership on pricing analysis and competitive analysis 
  • Advise SFDC and other Martech Development resources on the changes needed 
  • Establish process maps for all Sales Activities 


You Will:

  • Work closely with Marketing, Sales, Finance, and other members of the leadership team 
  • Be able to leverage other internal and external resources to achieve your goals 
  • Have an opportunity to shape the company in your strategic image 
  • Have an opportunity to lead the entire sales operations organization 

You Have

  • At least 5 years of relevant experience 
  • Innate natural curiosity, the desire to solve problems, and demonstrable skill in doing so 
  • Strong attention to detail and quality of work 
  • Exceptional time and project management skills 
  • Ability to multi-task and perform under pressure 
  • Experience with SFDC an absolute must 

The Team: 

We are a “work family”, and while we work incredibly hard, we laugh and respect one another. As such, we are highly selective as to whom we ask to join our team. You will be joining a highly collaborative, supportive, skilled, thoughtful, and intellectually curious group of people who are focused on making GreatHorn a great place to work, and more importantly, on serving our customers in a way that exceeds their expectations on a daily basis. 

We are an equal opportunity employer, believe strongly in diversity, and expect our colleagues to share in our core values. 



We offer competitive salaries, stock options, medical, vision, and dental insurance, a matched 401k, unlimited vacation time, a fully stocked kitchen, and weekly catered team lunches. 


About GreatHorn

GreatHorn is disrupting the email security industry to better protect organizations against advanced email threats through modern data analytics, machine learning, and cloud-native design. Our execution of this mission has driven triple-digit growth for three years in a row, and we’re poised to accelerate that growth in the coming year. 

Run by a team of cybersecurity veterans with a track record of success, we solve a pervasive problem with smart technology, employ clever people with common sense from diverse backgrounds, and adhere to a “No A**holes” policy. If that sounds like a place you’d fit in, we hope you’ll come join us! 

We believe strongly in diversity, and seek to recognize, develop, and support talent from all backgrounds.

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To apply for this position, email your resume to: [email protected]
Apply now


Located in a quiet semi-residential area with free on-site parking and local bars, shops, and restaurants just steps away.

What are GreatHorn Perks + Benefits

GreatHorn Benefits Overview

We offer competitive salaries, stock options, medical, vision, and dental insurance, a matched 401k, unlimited vacation time, a fully stocked kitchen, and weekly catered team lunches. We strictly adhere to (and are proud of) our “No A**holes” policy.

Eat Lunch Together
Open Door Policy
Team-Owned Deliverables
Team-Based Strategic Planning
Group Brainstorming Sessions
Open Office Floor Plan
Diversity Manifesto
Mean Gender Pay Gap Below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
GreatHorn provides up to 12 weeks of parental leave for the primary caretaker and 8 weeks of leave for the secondary caretaker.
Flexible Work Schedule
GreatHorn provides employees with a flexible work schedule that includes Core hours, Compressed week, Flexible start and end times.
Remote Work Program
Adoption Assistance
In the case of adoption, GreatHorn offers 12 weeks of paid leave for primary caretakers and 8 weeks for secondary caretakers.
Return-to-Work Program Post Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
GreatHorn does not track or limit employees’ PTO. Employees may use PTO for any reason. GreatHorn expects each employee to exercise good judgment and discretion in scheduling PTO.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
GreatHorn hosts company outings Annually.
Stocked Kitchen
GreatHorn has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the seltzer you can handle.
Some Meals Provided
GreatHorn hosts a family-style lunch every Friday.
Happy Hours
Happy hours are hosted Once per week.
We offer employees Free on-site garage parking.
Pet Friendly
GreatHorn's pet policy is dog friendly daily.
Professional Development Benefits
Job Training & Conferences
GreatHorn offers employees professional development opportunities like Annual individual budget for training.
Diversity Program
Lunch and Learns
Cross-Functional Training Encouraged
Promote from Within
Time Allotted for Learning
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To apply for this position, email your resume to: [email protected]
Apply now
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