ezCater is the #1 online - and the only nationwide - marketplace for business catering in the United States – a $22 billion market. Our 2.5M+ on-time ratings and reviews, our 60K+ caterers and restaurants, and our 5-star customer service make it superbly easy for business people to find and order great food for their meetings. We’re backed by Insight Venture Partners, Iconiq Capital, and Wellington Management, we’re on a path to $1B in 2019, and we’ll get there - even more surely if you come help us.

ezCater Sales has seen rocket-level growth over the last year. We’re looking for a Sales Operations Specialist whose primary role will be to bolster the efficiency of our Sales team. Your support will allow our reps to do more of what they do best - sell.

If you’re ready to think critically about the sales process from start to finish (How should leads be funneled? How can we track them to our benefit? How might we get more of the systems and processes that we rely on?) then you may be the jack-of-all-trades that we’re seeking.

You will:

• Act as a steward of our HubSpot CRM.
  
• Become a power user of Freedom (ezCater’s internal database) and serve as a resource for both internal and cross-team training.
  
• Utilize key tools/systems (like HubSpot, Excel, and Freedom) to put sales process puzzle pieces together.
  
• Proactively control and qualify sales leads; you’ll work with Sales Managers to develop a lead assignment system that will drive operational success.
  
• Automate processes for our sales teams that increase their productivity and help them meet their goals.
  
• Run analyses, put out fires, and make sure data is flowing to the users and processes that need it to be effective.

If you:

• Have 2-4 years of Sales Operations experience (ideally in a software, SaaS, or technology environment)
   
• Look to data while making decisions, supporting arguments, and identifying trends.

• Uncover problem areas without direction, and rely on creative solutions.
  
• Are comfortable collaborating with and presenting to full teams and management.
  
• LOVE learning new things.
  
• SQL experience is a huge plus.
  
• Are an Excel wizard. Know what a “VLOOKUP” is and how to do one.

• Have previously worked in a CRM (Hubspot, Salesforce, Marketo, Eloqua, etc.).
  
• Are detailed oriented and data-driven. Anticipate the next question while you’re answering the current one.
  
• Are an outstanding communicator who can talk shop with both salespeople and managers.
  
• Thrive on juggling multiple projects – and tying them together. You’ll be most successful when you’ve understood the interplay of all our parts.
  
• Are comfortable with switching context frequently. Lots of people will ask you lots of questions every day.

...then we’d love to talk to you.

What you’ll get from us:

Above all, you’ll get a tremendous opportunity to make an impact and grow yourself, all while keeping sane working hours and a having huge amount of flexibility around work/life balance. Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.

And of course: market salary, stock options you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K, health/dental/FSA, long-term disability insurance, subsidized T-passes, a great office smack-dab in Boston’s Downtown Crossing, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies), and knowing that you helped get this rocket ship to the moon.

Please include your resume and a cover letter telling us why you are a great fit for ezCater, and why we’re a great fit for you.

ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.