Sales Operations Coordinator - Deal Desk Team at VMware Carbon Black
VMware Carbon Black is a leader in cloud-native endpoint protection dedicated to keeping the world safe from cyberattacks. The VMware Carbon Black Cloud consolidates endpoint protection and IT operations into an endpoint protection platform (EPP) that prevents advanced threats, provides actionable insight and enables businesses of all sizes to simplify operations. By analyzing billions of security events per day across the globe, VMware Carbon Black has key insights into attackers’ behaviors, enabling customers to detect, respond to and stop emerging attacks.
More than 6,000 global customers, including approximately one third of the Fortune 100, trust VMware Carbon Black to protect their organizations from cyberattacks. The company’s partner ecosystem features more than 500 MSSPs, VARs, distributors and technology integrations, as well as many of the world’s leading IR firms, who use VMware Carbon Black’s technology in more than 500 breach investigations per year.
The Sales Operations Coordinator will provide operational deal review and registration support for our fast-moving sales organization. You'll work in collaboration with members of the sales team (local and remote) and the business development, marketing and finance teams.
Job Role and Responsibilities:
Provide quote support to sales for both new and add on deals as well as renewal quoting and product upgrades and/or swaps
Maintain data integrity within Salesforce.com (i.e. updating ownership, managing duplicates, missing data, etc.)
Provide Deal Processing support
Understand and provide guidance for quoting and deal processing
You'll understand the overall customer status
Assist in the processing of Territory Management changes within Salesforce
Understand Company reporting requirements
Provide support in creation and upkeep of training and process collateral
Be able to support special deal requests such as Secureworks, IBM and other ad hoc requests for quoting or deal structure
Assist with CPQ improvements
Serve as liaison between Sales, Finance, Professional Services and legal for any non-standard contract language as needed
Understanding of company pricing best practice
- 1-2 years of experience in a high volume Sales Operations/Sales Support role
- Hands-on experience with Salesforce.com
- SaaS or High Tech industry experience
- Experience with Deal Review and Registration
- Experience Partnering with the greater sales org
Category : Sales
Subcategory: Sales Operations
Experience: Entry Level
Full Time/ Part Time: Full Time
Work From Home: No
Posted Date: 2020-01-13
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.
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