Here at LevelUp, a Grubhub Holdings Inc. Company, we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for part-time work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 17+ million diners food ordering experience and we are partnered with 105,000 restaurants in 2,000 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, Eat24).

Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!

Responsibilities:

• Administer Salesforce.com and other applicable tools and technology that interface with Salesforce, or otherwise assist our Enterprise sales team (e.g. Yesware, LinkedIn Navigator)
• Monitor the sales organization’s compliance with required standards for maintaining CRM data
• Build, implement and enhance reports and dashboards within Salesforce ensuring sales representatives and company leadership have access all data necessary to perform and manage business successfully and efficiently
• Implement and maintain sales acceleration tools for sales representatives and develop instructional documentation for Salesforce and sales tools that interface with Salesforce
• Train new and existing users on how to use Salesforce and other tools
• Assist B2B Marketing team with connectivity in Salesforce and collaborate with Pardot administrator on all marketing automation requests and maintenance in Salesforce
• Assist sales leadership and finance team with general sales operations workflows such as commission calculations, forecasting, territory allocation, lead source tracking, and quota assignment and management.
• Manage the contract entry process into Salesforce and assist finance team with billing automation requests
• Track and analyze key business metrics including pipeline growth, market assessment, win/loss rates, conversions and rep quota attainment
• Create content as needed for executive presentations and board reporting
• Manage the preparation with sales representatives, leadership and other internal stakeholders for Request for Proposal (RFP) documents and responses.

Qualifications:

• 5+ years experience planning, implementing, and optimizing operational systems and processes, supported with tangible examples
• Certified Salesforce Advanced Administrator Credential (ADM-211)
• Experience with SalesForce.com (CRM) as the systems administrator, demonstrating technical aptitude in maintaining and evolving our SFDC instance with our Salesforce Developer
• Prior experience in sales operations within a fast growing technology company preferred, including working with RFPs, modern sales tools and technology and marketing automation software like Pardot and/or Marketo
• Must be data driven and possess strong analytical, verbal/written communication and problem-solving skills
• Demonstration professionalism and confidentiality when necessary, with the ability to work with all levels of management spanning across multiple teams at the company

Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.