Sales Engineer

| Remote
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Tulip, the Frontline Operations Platform, is empowering the world’s leading manufacturers to improve the productivity of their teams, the quality of their output, and the efficiency of their operations. With Tulip’s no-code platform, manufacturers can empower those closest to operations to digitally transform their facilities and gain real-time visibility into the people, machines and processes involved in production--all in a matter of days. 

Manufacturers of all sizes, across industries including consumer electronics, aerospace and defense, contract manufacturing, automotive, apparel, medical devices and more, have implemented Tulip’s intuitive platform to solve some of the most pressing challenges in manufacturing: error-proofing processes with guided workflows, integrating industrial IoT (IIoT) technologies with legacy factory machines, and capturing and analyzing real-time production floor data.

A spinoff out of MIT, the company is headquartered in Somerville, MA, with offices in the UK and Germany. It has been recognized as a MES Challenger on the Gartner Magic Quadrant, Frost and Sullivan Entrepreneurial Company of the year and a World Economic Forum Technology Pioneer. You can learn more and get started for free at Tulip.co.

About You:

  • You will be the technical go-to person in your assigned region responsible for providing presales technical/functional support to prospective clients, customers and channel partners.  
  • You will be involved with projects from architecting a solution, demoing the solution, supporting technical discussions providing confidence to the customer through showing the platform's capabilities, showing implementation support, customer use cases and scoping of the solution depending on the customer's pain points. 
  • You will participate in internal projects that help scale the team, implement best practices, and improve our methodology and quality of integrations. 
  • You will participate in internal projects that are cross functional to improve the exposure to Tulip with the goal of decreasing our sales cycle 

What skills do I need? 

  • Minimum of 3 years of either IT or technical application delivery experience in a manufacturing environment
  • Experience in selling to or working with manufacturing companies preferred
  • Excellent business writing, presentation and communication skills
  • Familiarity with enterprise systems such as ERP or MES
  • Team player with strong interpersonal skills and ability to take a leadership role when necessary.
  • Have passion for technology and speak fluently about current trends related to SaaS, PaaS, IoT, and cloud solutions.
  • Detail-oriented individual with the ability to quickly assimilate and apply new concepts, business models, and technologies.
  • Travel:  Please note this role will involve some travel, anywhere from 10-50% (based on the status of the current pandemic situation)

Key Responsibilities:

In order to succeed at Tulip, you will:

  • Develop, present and deliver high-impact technical demonstrations of the Tulip solution on a daily basis (Demos, technical presentations, technical discussions, etc.) 
  • Clearly articulate the benefits of Tulip’s  applications to all levels including but not limited to line of business managers, "C" level executives, and IT
  • Provide comprehensive technical pre-sales support to Tulip’s channel partners including developing and training personnel on product demonstrations, product positioning, and competitive overviews (competitive intelligence). 
  • Identify and collaborate with prospect technical stakeholders to align around Tulip’s solution and secure commitments needed to ensure a “technical close”
  • Maintain account and opportunity updates within our internal sales force automation system to manage and prioritize sales opportunities
  • Provide input to other cross-functional departments pertaining to prospect requests and product enhancements as needed
  • Facilitate brainstorming sessions and consensus building
  • Perform needs gathering and requirement analysis for new customers  
  • Analyze and track reseller competencies and technical delivery. 
  • Help develop and answer RFx (RFI, RFP, RFQ), technical assessments, technical and security questionnaires 

Key Collaborators:

  • Sales team
    • Account executives, DAs (Digital Advisors) 
  • C-team: 
    • Customer solutions team
    • Customer success team
  • TechOps

Working At Tulip

We are building a strong, diverse team that values hard work, families, and personal well being. 

Benefits of working with us include:

  • Direct impact on product and culture
  • Company equity
  • Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, Health Reimbursement Account (HRA), Commuter Benefits, Parental Leave, and 401k
  • Flexible work schedule and unlimited vacation policy
  • Virtual company events and happy hours
  • Fitness subsidies

We are an equal opportunity employer and building a diverse team is our top priority. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform manufacturing.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • SqlLanguages
    • Typescript Languages
    • ReactLibraries
    • ReduxLibraries
    • MeteorFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

We are located right between Union Sq, Somerville, and Imman Sq, Cambridge. Both squares are full of life! Restaurants, bars, and local breweries.

An Insider's view of Tulip

What projects are you most excited about?

I feel a great sense of satisfaction to contribute in shaping the machine monitoring experience for our users which in turn helps them be better at their jobs. I like how everyone in the company is very approachable, and Tulip's culture of promoting interdisciplinary learning.

Harshika

Product Designer

What makes someone successful on your team?

Two key attributes that will lead to success are creative problem solving and communication. Our role involves working with customers across many different industries to quickly identify and deliver effective solutions that have a lasting impact. We're also responsible for ensuring customer feedback appropriately drives evolution of the platform.

Grant

Costumer Solution Engineer

How do you empower your team to be more creative?

Opening up the creativity box looking for different alternatives encourages my team to approach a problem from different angles to come up with different solutions. If you make a mistake, you learn and improve. Most likely, you’ll get it right next time. This encourages continuous improvement every day

Pablo

Digital Manufacturing Solutions Team Lead

How do you collaborate with other teams in the company?

As a product manager, I involve engineers and designers in the planning of every new feature. I record customer interviews so that other team members can get access to their valuable feedback. We are more likely to make the right decision when everyone is able to respond to the customer’s problems, not just take the word of a PM.”

Kevin

PRODUCT DOCUMENTATION SPECIALIST

What are Tulip Perks + Benefits

Tulip Benefits Overview

Tulip provides competitive employee benefits including but not limited to: health, dental, and vision insurance, annual HRA, parental leave, fitness reimbursements, 401(k), unlimited vacation, reimbursement budget for laptop purchase, commuter benefits, catered lunches every MWF, unlimited snacks and drinks, and sponsored happy hours.

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
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