Sales Engineer - BitBar
Quality isn’t just a goal. It’s the whole point.
Our customers are under a lot of pressure to deliver great software. But to compress lifecycles, add features, and compete in a world where ‘every company is now a software company’ is hard. And one mistake can mean their reputation, even future. That’s why it’s our mission to help. At any part of their software development lifecycle (SDLC), we provide the tools and discipline to focus on quality while streamlining their processes. So our customers can create and deploy software that works as designed – especially when it’s needed most. And we’re looking for people to join us.
SmartBear helps the world’s most recognized companies develop the world’s best applications. SmartBear has played a role in the ride you ordered, the banking app you use, the item you posted for auction, or that flight you just purchased. SmartBear's award-winning suite of testing software enables organizations to meet frequent release deadlines without sacrificing software quality, all while reducing testing costs. Additionally, our award-winning collaboration software helps development, testing and management teams work together to produce high quality software elevating a business’ ability to communicate and complete objectives more efficiently.
The Solutions Engineer (Sales Engineer) role can be located in our Somerville MA, Coconut Creek FL locations
Benefits of this position
- Advocate proven technology that produces measurable customer results and is continually being expanded with innovative, new products.
- Work in a collaborative, entrepreneurial environment as a trusted advisor for our internal sales, marketing, and product teams
- No quotas or cold calling, support technical sales assignments while receiving strong compensation incentives for your valuable technical insights and contributions
- Provided tools and training to elevate your performance and be an industry and product specialist
- Exposure to innovative software through webinars, tradeshows, product releases and more as a SmartBear technology thought leader
Responsibilities
- Develop and deliver product demonstrations
- Assist prospects with technical POCs of our products
- Help Sales qualify a prospect and match our products to the customers’ needs
- Provide technical troubleshooting to prospects and display the value of our products
- Respond to product usage questions from prospects via email/chat
- Provide technical insight for the Marketing team and assist in content creation and presenting on webinars with Marketing
- Travel to industry events to represent SmartBear and occasionally visit prospects and customers (Up to 10% travel)
- Respond to functional and technical elements of RFIs/RFPs
- Convey feature requests and new requirements to the Product Management team
- Work with the Customer Adoption team to help technical onboarding of key clients
- Learn new technology quickly and independently
- Train new Sales team members on values of our products
Qualifications
- Technical degree or related field
- 5+ years of experience presenting and/or working with technical concepts
- Appium/Selenium development experience
- Experience working with mobile testing and test automation
- Worked directly with customers or internal clients to resolve technical problems
- Experience in software development, quality automation, performance monitoring, or other software quality related fields is great to have
- Ability to travel (no more than 10% of the time)
- Authorized to work in the United States
About SmartBear
At SmartBear, we focus on your one priority that never changes: quality. We know delivering quality software over and over is complicated. So our tools are built to streamline your process while seamlessly working with the products you use – and will use. Whether it’s TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr, or one of our other tools, we span from test automation, API lifecycle, collaboration, performance testing, test management, and more. Whichever you need, they’re easy to try, easy to buy, and easy to integrate. We’re used by 15 million developers, testers, and operations engineers at 24,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. Wherever you’re going, we’ll help you get there. Learn more at smartbear.com, or follow us on LinkedIn, Twitter, or Facebook.
SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.
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