Sales Development Representative at edX

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edX seeks a Sales Development Representative (SDR) to join our Online Campus team. We accept applications from remote employees in the following US states: MA, CO, CT, ME, NH, NJ, NY, RI, VT.

Your Impact

edX Online Campus provides universities with access to more flexible and accessible resources to drive digital transformation and blended learning at these institutions. Given recent global developments related to COVID-19, many institutions have rapidly shifted to offer online options. edX Online Campus offers top-notch consulting and support to universities that need help during a time when many have had trouble seeking alternative ways to reach remote students and faculty; we extend the reach of education beyond the classroom, enabling flexible solutions for remote learners and augmenting existing on-campus offerings. 

You will be part of one of the most exciting things we have built in years, so -- if you’re looking for a sales position that’s a little different than the others -- this is it! This is a multi-billion dollar industry that is ripe for disruption, and edX has the ideal product. 

Your Team

The driven, collaborative SDR team comprises sales professionals just starting their careers but delivering high-performing impact across the team along the way. Our SDRs are responsible for qualifying inbound and outbound leads. Their outreach and prospecting efforts enable edX to meet our quarterly revenue goals. Whomever fills this position will join a high-performing team of five reps.

You Will

  • Initiate the sales process with the world’s finest academic institutions and leaders (deans, provosts, etc.) seeking to ensure online success and equitable outcomes for all learners
  • Conduct email, phone, and video outreach to hunt new and expand current accounts 
  • Attain (and eventually exceed) your monthly quota for meetings set and qualified leads converted into sales opportunities
  • Continuously further professional education by researching and implementing best practices related to sales prospecting and the e-learning industry
  • Expertly represent edX’s products, vision, value proposition, and solutions to innovative universities in the US and across the world
  • Actively contact prospects - both outbound and inbound - to build a pipeline of  large business opportunities for your team
  • Independently uncover and understand prospects' learning needs at a granular level - establishing budget, authority, need, and timeline
  • Consistently nurture a hybrid pipeline of both qualified leads that could become sales opportunities and potential deals that have yet to close
  • Evolve and implement targets and measurement KPIs for both operational effectiveness and financial results  
  • Be able to clearly promote and evangelize edX in a highly professional manner
  • Continuously further professional education by researching and implementing best practices related to sales prospecting and the e-learning industry

You Have

  • Demonstrated ability to write compelling personalized emails and professionally communicate our solution to the highest levels of academic leadership
  • The ability to generate a high-quality pipeline, manage a large volume of opportunities through a sales process, and accurately forecast sales
  • Deep enthusiasm for higher education and what we’re building here
  • Hunger to succeed in a startup or hyper-growth business environment
  • Experience as a high achiever
  • Solution selling approach and willingness to partner with internal colleagues to meet the business requirements of your prospects
  • A goals-driven and self-motivated dynamic 
  • A willingness to work with seasoned, experienced, industry professionals; you’re capable of and willing to take input from others to learn, adapt, and apply 

Preferred Skills

  • Experience in a Business Development role (SaaS or EdTech/content sales experience a plus)
  • Experience using Salesforce or similar CRM 
  • Experience working in a SaaS environment 

edX is the education movement for restless learners. Together with our founding partners Harvard and MIT, we’ve brought together more than 38 million learners, the majority of top-ranked universities in the world, and industry-leading companies onto one online learning platform that supports learners at every stage. And we’re not stopping there—as a global nonprofit, we’re relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases

Location

edX is right near the MIT campus in the Kendall Square neighborhood of Cambridge, MA. There are cafes, bars, restaurants, gyms, and a T stop nearby!

An Insider's view of edX

What’s the vibe like in the office?

Always fun and collaborative. I've never worked at a place where so many co-workers greeted me by name after just my first day.

Jim

Sales Development Manager

What projects are you most excited about?

My work focuses on enabling course teams at partner institutions to create high-quality learning experiences on edX.org. Right now couldn't be a more critical time for this work as we ramp up the amount of Master's degrees we are offering this Fall. I work with faculty, instructional designers, media producers, and project managers.

Ben Piscopo

Learning Designer

How has your career grown since starting at the company?

Working at edX has given me invaluable experience that has allowed me to explore and develop my career. I’ve been able to take on challenges and learning opportunities that have helped me discover the work I’m most passionate about. In my time at edX I’ve grown into a new role and continue to learn more about my work and myself.

Mary Mooshian

Associate Product Marketing Manager

How would you describe the company’s work-life balance?

At edX, getting your work done is very important, but the company also understands that your life and well being outside of work is directly correlated to productivity during work hours. This is clearly communicated across all levels and departments. There is also lots of company wide fun activities that help us get to know our coworkers outside.

Juliana

Software Engineer I

What are edX Perks + Benefits

edX Benefits Overview

Our benefits are competitive, with comprehensive health insurance, generous PTO, and various ways to build your skills while on the job.

Culture
Volunteer in local community
edX volunteers for the Charles River Conservancy for a Cleanup day and is deeply embedded in the local edtech community.
Partners with Nonprofits
edX partners with Year Up and She Geeks Out.
Friends outside of work
Eat lunch together
Intracompany committees
edX has a Sustainability committee, various employee resource groups, and an edX Cares committe involved in giving back to the community.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
We have four ERGs: LGBTQIA+, Black/African-American, LatinX, and Women at edX.
Hiring Practices that Promote Diversity
- Internships on our Engineering team for Non-traditional backgrounds (no CS degree). - Inclusive job descriptions - Competency-based/behavioral interviews - Interviewers trained on unconscious b
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
We have access to therapy and coaching sessions.
Retirement & Stock Options Benefits
401(K)
We have a pension plan too!
401(K) Matching
5% match
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
edX's summer party is for the whole family!
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Employees receive _40__ hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
edX hosts two company outings per year - in the summer and in the winter. There are department-specific outings throughout the year!
Free Daily Meals
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
edX has a running group and a pickup basketball team.
Fitness Subsidies
edX has access to the MIT gym at a great rate!
Home Office Stipend for Remote Employees
Employees are granted money to set up their office, as well as being able to reimburse monthly expenses like internet and phone.
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Promote from within
Continuing Education stipend
We have a $5,000 tuition reimbursement (per calendar year) through MIT's benefits. Additionally, we have a $200 stipend (per calendar year) for edX courses.
Online course subscriptions available
Customized development tracks
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