Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

We’re looking for a Sales Coordinator to support our Employee Cloud team. As a Sales Coordinator you will partner with our onboarding and sales teams to build client relationships and ensure a seamless onboarding experience for our clients. You’ll have the opportunity to leverage your sales skills to get customers excited and prepared for their implementation process.

About this roll* 

• Works closely with Sales and Onboarding team to ensure newly signed customers are excited and prepared for a seamless onboarding process
• Helps the team better manage a backlog that typically requires the intervention of sales to reengage customers on moving forward with implementation
• Facilitates early onboarding steps with all customers to allow them to engage with Payroll implementation more quickly

Do you have the right ingredients*? 

• Excellent written and verbal communication skills
• Passion for sales and service with a desire to work in a results-driven environment
• High customer empathy and energy to provide the best support in the restaurant industry
• Attention to detail and strong organization skills to be able to keep track of many opportunities at one time

Special Sauce* 

• Previous customer facing experience is great, but not required

*Bread puns encouraged but not required

At Toast, we believe that the success of our business and our customers comes only with the success of our employees.  

Our employees are our secret ingredient.  When they are empowered to succeed, Toast succeeds in achieving our mission to enable our community of restaurateurs to delight their guests, do what they love, and thrive.  The restaurant industry is one of the most diverse industries.  We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

At the heart of this is our hospitality mindset of ensuring everyone feels welcomed and included, and our Toast values and behaviors that best define who we are as Toasters.