At Rave, we share the common goal of making the world a better and safer place. We're Ravers. Join us on our mission.

Join a growing company that can greatly benefit from your prior expertise as an RFP Coordinator! Having completed 185 RFP’s in 2019, this new position is an important addition to our sales organization. We are confident that adding this role will enable us to better organize our RFP process and ensure we are focused on timing and outcomes. If your career is ready for the next step, you enjoy writing with technical content and you want to make an impact this may be the ideal opportunity for you.

This is an exciting time to join Rave as we have experienced 10 years of double-digit growth and have recently received a significant investment by TCV (a leading private equity firm). Our award winning products are widely recognized as helping to foster quick, relevant, and actionable communication during times of high stress and crisis.

What you'll do:

The RFP Coordinator supports the sales teams in fulfilling inbound requests for information and documentation associated with competitive bids (e.g. RFI’s, RFQ’s & RFP’s), IT Security Questionnaires, Vendor Surveys and other requests from clients and prospective clients. This position owns the RFP process and requires strong technical and persuasive writing skills, organizational skills, attention to detail and the ability to manage against strict deadlines.

• Complete first-pass responses on standard (common) questions by using a repository of approved responses, and/or seeking subject matter expert (SME) advice to craft responses not available in the repository.
• Triage inbound requests determine level of effort, critical path dependencies, resource requirements and priority in the queue.
• Review response package and ensure accuracy / quality / adherence to guidelines.
• Create and manage project folders and repositories, create and communicate cross-functional response plans, assignments and timelines, assuring that request owners and response teams are synchronized.
• Maintain the repository of submitted RFPs as well as organized database of approved answers.
• Works closely with the following cross-functional teams to ensure that all responses, documents and knowledge base records incorporate and are compliant with:
  • Product Marketing, Branding and Competitive Intelligence/Positioning teams
  • IT Risk & Compliance security regarding policies and procedures.
  • Human Resources and Legal regarding policies and procedures.
  • Technical Subject Matter Experts on various teams
• Organize and facilitate cross-functional meetings and project communications to ensure timeliness in responses and proposals.
• Use workflow, knowledge base tools, and document libraries to create and package the response.
• Submit completed responses to prospects and clients via hard copies, email, online portals and file sharing tools.
• Complete required technical training and compliance courses.

Who you are:

• Bachelor’s Degree with 5+ years of relevant experience 
• Demonstrated capability to write clear, logical, and persuasive documents; both technical and non-technical in nature
• Experience with an RFP management tool
• Proficient in Microsoft Office Suite (Word, PowerPoint, Excel) and Adobe Acrobat 
• Able to successfully manage to strict deadlines
• Extremely organized and detailed oriented
• Ability to manage, prioritize and execute on multiple objectives and projects
• Ability to self-manage and self-teach while demonstrating an openness and willingness to learn, take direction and be flexible
• Basic knowledge of SaaS based software, information technology, and business operations 
• Experience with the following are strongly preferred:
  • RFPIO
  • Supporting a sales organization
  • Designing and implementing an RFP response process
  • Defining, managing and maintaining knowledge bases
  • State & Local Government RFP responses

Why you'll love it here:

• We build a very important product that has serious, life-saving implications but we don't take ourselves too seriously!
• Competitive base salary
• Ongoing training and coaching for career development
• Comprehensive medical, dental and vision coverage with significant company contribution
• Long and Short Term Disability
• 401K retirement savings program
• Employee Assistance Program 
• Extremely generous paid time off  
• On-site gym
• Pet Insurance
• Flexible hours
• Lively culture including happy hours, free lunch twice per month, company outings and more 

Rave Mobile Safety is an Equal Opportunity Employer and utilizes the E-Verify Employment Eligibility Verification process.