Revenue Operations Team Lead at The Predictive Index

| Greater Boston Area
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PURPOSE:

The Predictive Index—the talent optimization leader—is an award-winning best place to work (Inc., Glassdoor, Boston Business Journal, The Boston Globe).

Our mission is “Better work, better world," and we take great pride in PI’s power to supercharge workplace relationships and culture to achieve the unthinkable. We’re our own best case study! You’ll be working toward a mission that inspires you, and you’ll be surrounded by fun, smart, driven people day in and day out.

There’s a reason more than 7,000 companies—including Nissan, Citizens Bank, Drift, Subway, Blue Cross Blue Shield, Docusign, and Omni Hotels—trust PI to help them hire top talent, design winning teams, and develop leaders at every level. Come discover how we empower our clients to solve their biggest challenges and make their business dreams come true.

POSITION:

The Revenue Operations Team Lead is responsible for driving operational excellence within our marketing automation & sales enablement systems and processes. This role supports The Predictive Index’s ambitious growth goals by enabling the Go-To-Market teams in achieving their demand generation and revenue targets. This individual will be responsible for managing 1 or more Revenue Operations Specialists and help govern the systems, processes, and policies that support PI’s revenue operations.

We’re looking for an energetic, curious, and driven leader with a previous background optimizing automation tools and processes. The Revenue Operations Team Lead will support the Revenue Operations Manager in roadmap planning and execution to accelerate PI’s revenue growth in alignment with our corporate strategy. 

YOUR DAY-TO-DAY:

  • Manage database hygiene and optimization; develop/execute a strategy for monitoring and improving gaps in data health and marketing automation performance
  • Enhance, optimize, and document our marketing automation processes to effectively scale our marketing teams goals and objectives
  • Lead consultative engagements with the marketing team to shape and define how technology can enable business objectives while informing them of strategic resourcing implications of functionality choices.
  • Collaborate with the Revenue Operations team on the management of our evolving revenue operations technology stack. Continuously driving optimization of current technology along with overseeing the implementation of new technologies needed to fuel our growth and scalability. 
  • Assist the Revenue Operations Manager in developing and implementing key operational strategies to increase lead quality for Direct sales, such as: lead/account scoring & grading, customer segmentation, tracking & attribution, campaign performance
  • Align with the business intelligence, marketing, and sales teams to support the reporting of key metrics.
  • Support key initiatives and special projects for the sales and marketing teams to assist with the attainment of revenue goals.

SHOULD YOU APPLY?

If you’ve got all the below skills, drop what you’re doing right now and reach out. If you’ve got some of these skills, we still want to hear from you!

  • 1-3 years of experience of working to customize and enhance marketing automation platforms and tools (we’re a Pardot shop, but previous Pardot experience is not required) within a B2B SaaS company
  • Previous experience and knowledge of Salesforce; previous experience with Salesforce configuration is not required
  • Exceptional project management, communication, and interpersonal skills
  • 1-2 years of experience managing and developing a team 
  • Desire to challenge the status quo to improve and streamline processes for increased efficiency and scale
  • Familiar with B2B sales concepts and marketing funnel with strong analytical skills

Those who excel at The Predictive Index are:

  • Cross-functional: At PI, we work as a team!
  • Smart: They learn our systems and our industry quickly.
  • Energetic: We have a vibrant office, and when you’re on, you’re on.
  • Driven: We’re growing fast so you MUST be willing to roll up your sleeves.
  • Fun: Because we work hard, we like to play hard—and we hope you do too!

The Predictive Index participates in E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavascriptLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • .NET CoreFrameworks
    • PardotAnalytics
    • DoceboAnalytics
    • AsanaManagement
    • JIRAManagement
    • DomoManagement
    • WordpressCMS
    • SalesforceCRM
    • SalesloftCRM

Location

Our office is close to lots of restaurants and a huge shopping area. Just minutes from the Rt. 128 train station, we're commuter friendly to everyone!

An Insider's view of The Predictive Index

How would you describe the company’s work-life balance?

I think The Predictive Index really puts its people first. My manager has been really supportive of my needs in and out of the office. I think having a manager that cares about me as a whole person makes me feel more fulfilled and energized to come to work.

Caraline

Recruiter

What does your typical day look like?

I'd say a good third of a "typical" day is spent meeting with people to make sure our team is building the right stuff and in the right way. Another sixth my day is spent interviewing or thinking about hiring and onboarding since we’re growing so fast. The last half of my day is hopefully spent programming! Building cool stuff is my favorite!

Stefan

Lead Software Engineer

How does the company support your career growth?

PI and my team have done a lot to map out a career path from having monthly discussions to filling out a personal development chart. This has allowed me to clearly see a future as well as understand what it is going to take to achieve my goals, and I know PI will help me get there.

John

Business Development Representative

What is your vision for the company?

Operations at PI enables all business units to empower members to maximize their creativity. I envision PI's growth to be powered by scalability, where systems and intelligence allow us to focus on high-value activities; where departments partner in successful cross-functional initiatives enabled by optimal automation.

Maribel

Senior Vice President, Operations

What’s the vibe like in the office?

It’s vibrant and full of energy with animated discussions every direction you turn. It may sound weird, but it feels like there is knowledge in the air you breathe. You learn something new every day just by interacting with the talented people you work with.

Zoya

UX Researcher

What are The Predictive Index Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
We partner with organizations around Boston like Fathers Uplift, as well as Friends of the Blue Hills, Westwood Food Pantry, Needham Community Council, the Greater Boston Food Bank, and Toys for Tots.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Customized development tracks
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