Principal Account Manager, Expedia
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Principal Account Manager, Expedia
Key Responsibilities
- Reports to the Americas OTA Head of Sales, responsible for the Global Expedia book of business, managing campaigns in North & South America, Europe, and Asia Pacific.
- Grow revenue across full suite of TripAdvisor commercial products: Digital Advertising, Meta-Search Auction and Sponsor Placements for Hotel and (Hotel + Flight) Packages
- Provide regular business updates to senior leaders, interacting on occasion with C-suite level executives internally
- Identify optimization opportunities through data analysis to improve performance with measurable results for Expedia & TripAdvisor
- Collaborate with OTA Client Partner Manager to identify and support new product pitches for Expedia; owning the post-launch integration and new campaign optimization
- Guide the operational Expedia Account Manager, who is a secondary, support role, aligning on priorities and leading in business decisions
- Participate in Product discussions with Optimizers and Technical teams, conveying partner business cases
- Organize and lead working sessions and Quarter Business Reviews with the Expedia and TripAdvisor teams.
- Contribute to Account Management team morale and experience through mentorship and leadership as the most senior member of the group
- Some business travel required to Seattle and London
Requirements
- 8-12 years’ experience in sales/account management with successful track record driving revenue growth for Key or Enterprise accounts
- Outstanding analytical and problem solving skills, must be able to use data to identify underlying trends and make informed commercial decisions
- Strong organization skills, intense attention to detail, distinguishes between relevant and irrelevant information
- Excellent background working with technical teams including product, data science and engineering
- Clear communication through expression of facts and ideas in a clear, convincing and organized manner
- Flexible and open to change and new information; adapts behavior and work methods accordingly
- Strong customer focus and relationship building skills
- Proven track record in influencing multiple stakeholders to get things done
- Strong commercial instinct and entrepreneurial drive combined with ability to be creative, take initiative and take calculated risks
- Experience with international business a plus but not required
- Extensive knowledge of Microsoft Office Excel & Power Point
- Bachelor's Degree required
- Fluent in English
TripAdvisor provides a unique, global work environment that captures the speed, innovation and excitement of a startup, at a thriving, growing and well-established industry brand. At TripAdvisor, you will be part of a dynamic, fun, and energetic team where you can immediately make meaningful contributions.
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