Director of Sales Enablement, BDR

| Greater Boston Area
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We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us in our mission to empower the restaurant community to delight guests, do what they love, and thrive. 

Bready* to make a change?

As Director, Sales Enablement for our SA (BDR) Organization you will be responsible for managing the design, development and deployment of sales training, product education, and role specific skills and enablement programs that drive top performance within the Toast sales organization.

The SA organization at Toast is critical to our ability to scale. As Director of this team you will be responsible for building a bench of future sellers who know the sales process, buyer personas, competition and overall business, inside and out, to eventually become the top performing reps.

In this role, alongside senior leadership in the SA org, you will use data to drive metric driven enablement programs including implementation and delivery of new tools and systems, content creation, product training and certification and management training.

About this roll*: 

  • Managing a high performing sales enablement team to deliver at or above goals
  • Development and ongoing ownership and oversight of a world-class sales on-boarding program to train and enable ramping SA’s & managers, including ongoing self-paced training classes (Toast Foundations) minimizing ramp time and maximizing sales productivity
  • Continuous education, development & certification of the SA team(s) & managers on product, competition, restaurant operations and role specific sales skills through existing and net new continued education programs including but not limited to on boarding, Toast Foundations, Toast Trivia, Thrive, Top Gun etc. 
  • Delivery, training and certification on new and existing tools & systems including Salesforce (*alongside Growth team and rev ops enablement resources) 
  • Ownership and oversight of management training and continued education programs for SA managers within the SA organization (Top Gun). 
  • Cross-functional partnership with key functions including sales leadership, marketing, growth, operations and product teams to ensure the best and most-appropriate content to position us to win at every stage of the sales cycle

Do you have the right ingredients*

  • 7+ years in leadership and management, leading BDR (SA) functions and/or like levels of experience in a sales enablement role within a high growth organization
  • Strong understanding of BDR orgs and sales process design and related outcomes
  • Experience in sales training and enablement, creativity and critical thinking a must. 
  • Demonstrable experience in developing and/or delivering sales tools and enablement plans and high impact certification programs
  • Highly motivated, energetic, self-starter; well-equipped to manage cross-functional teams. Leadership skills and experience with entry level salespersons.
  • Experience implementing successful sales process/methodology/sales playbook initiative
  • Demonstrated ability to work cross-functionally with product, marketing, growth, operations and finance teams to produce quantifiable impact
  • Strong strategic organizational, planning, project management, problem resolution, communication, presentation, facilitation, and influencing skills required 
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.
Toast values candidates with varied backgrounds — and these 3 employees prove it
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An Insider's view of Toast

What’s the vibe like in the office?

Our office has both a relaxed but productive vibe. You'll see people with their heads down working, but you'll also see people hanging out and collaborating in open spaces. There's a good balance between work and play. When I'm not heads down coding, you'll find me playing guitar or hanging out in the Toast Pub.

Gabe Gonzalez

Associate Technical Sourcer, Previously: Software Engineer

How has your career grown since starting at the company?

I began as an Implementation Engineer, moved into instructional design, and now I am in my dream role as a Product Manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
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