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Channel Sales Associate, Strategic Partnerships

| Greater Boston Area

We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud-based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.

Bready* to make a change?

About this roll*:

You will be responsible for the management of a portfolio of current and future Toast partners. This includes working with your portfolio of partners to maximize joint go-to-market metrics (leads, opportunities, deals, revenue). You will also be working closely with our product and sales teams to develop strategy, engaging and developing deep relationships with partners, and executing the deployment and ongoing growth of these partnerships across a cross-functional team within Toast. The successful candidate will have experience managing external relationships and driving cross-functional internal teams, be comfortable dealing with uncertainty in a fast-paced environment, and able to put structure to nebulous, unstructured problems.

About this roll*:

  • Create a Partner Success Roadmap and help ensure that new partners are engaged in activities outlined in the roadmap
  • Own day-to-day partner relationship and account management, from launching to new feature releases to customer escalation responses
  • Design and implement necessary analytics to measure and optimize Partnerships on an ongoing basis
  • Operate with little oversight, be an executor, and be able to drive excitement and consensus across variety of teams across Toast
  • Work closely with product, restaurants success management, support, and sales teams to identify and engage existing Partners with high growth potential
  • Be a liaison between Business Development, Product Marketing, Product Management, Sales and Customer Success
  • Contribute to and execute Partnerships strategy
  • Assist with partner recruiting

Do you have the right ingredients*?

  • 3+ years of experience in partnerships, account management, or business development roles
  • Technical skills and familiarity of APIs and integration methods
  • High level of organization in order to prioritize and execute initiatives effectively
  • Track record of consistently meeting deadlines and achieving results
  • Strong analytical skills – able to evaluate opportunities from strategic, brand, financial, and operational perspectives
  • Proven ability to work collaboratively with internal and external cross-functional teams to drive programs and/or products
  • Excellent interpersonal skills with the ability to think and communicate creatively, thoughtfully, and on your feet with diverse technical and non-technical groups, spanning all organizational levels
  • Proven ability to develop relationships, negotiate, and problem solve with external partners
  • Highly entrepreneurial and comfortable working in a fast-paced environment with the ability to thrive under minimal guidance
  • Strategic thinker and tactical executor – able to shift from big picture to detailed operations rapidly
  • BA/BS required, Masters is a plus
  • Comfortable with SFDC and Excel 

*Bread puns encouraged but not required


Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.
Toast values candidates with varied backgrounds — and these 3 employees prove it
Watch

An Insider's view of Toast

What’s the vibe like in the office?

Our office has both a relaxed but productive vibe. You'll see people with their heads down working, but you'll also see people hanging out and collaborating in open spaces. There's a good balance between work and play. When I'm not heads down coding, you'll find me playing guitar or hanging out in the Toast Pub.

Gabe Gonzalez

Associate Technical Sourcer, Previously: Software Engineer

How has your career grown since starting at the company?

I began as an Implementation Engineer, moved into instructional design, and now I am in my dream role as a Product Manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
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