HubSpot is the world’s leading inbound marketing and sales platform. Over 21,000 customers in more than 90 countries use HubSpot’s software, services, and support to transform the way they attract, engage, and delight customers.

A global company with offices in Cambridge, MA, Portsmouth, NH, Dublin, Ireland, Sydney, Australia, Singapore, Tokyo and soon to be Berlin, HubSpot transforms how organizations market and sell. Through its unique approach to company culture, HubSpot has also redefined how people work and live. Our commitment to autonomy, flexibility, and transparency prompted the creation of our Culture Code, which has gone viral, amassing more than 2M views. Ensuring that our customers and employees are continually growing and learning has helped make HubSpot a Best Place to Work in the eyes of Glassdoor, Fortune, Entrepreneur, Inc. The Boston Globe, and the Boston Business Journal.

HubSpot seeks a Brazil Sales Growth Hacker to join our highly successful Latin America sales team. This is a great role to position yourself for excellent opportunities & career growth. We’re looking for hard-working, competitive and self-motivated individuals who want to grow their career in our fast-paced organization. Fluency in Portuguese is a MUST.

This role is an extremely exciting opportunity to work closely with marketing, growth, product, sales, and services to learn and identify how to scale product lead sales to produce the best outcome for our users and our business.

If you have an authentic desire to help others, an unquenchable thirst for learning, and a passion to make the free user experience a bit more human, this could be the right opportunity for you!

User Success:

• Provide a human hand to help new users on HubSpot's free products get set up and on the path to success
• Help future HubSpot customers see the value of using our free products to achieve their goals or overcome their obstacles
• Balance the "how to" with the "why" to make sure users know the purpose for their actions in the product

• Assist HubSpot software customers with varied skill levels (from digital natives and digital tourists) to implement successful inbound marketing initiatives
• Help customers troubleshoot and navigate through processes and bugs regarding the HubSpot software in an articulate way
• Spread the love. Regularly document troubleshooting and problem resolution steps so the rest of the Services team – and our customer base – can learn from them
• Collaborate cross-functionally within HubSpot to improve experience for HubSpotters and HubSpot customers/users alike

Inbound Sales:

• Navigate a high volume of sales inquiries and/or proactively reach out to prospects
• Conduct pre-qualification of prospects for the HubSpot sales process
• Set up appointments with the appropriate sales team members

We are looking for candidate with the following qualities:

• Have a track record of making prospects, users and/or customers successful
• Love experimenting with new channels to help users
• Are fully immersed in HubSpot’s products and business strategy
• Customer First Mentality: Do the right thing for the user. Users first, always.
• Adaptability: Be open to a fast pace of change with regard to responsibilities, processes, experiments, systems, etc.
• Intellectual Curiosity: Ask thoughtful, open-ended questions with a genuine interest in understanding
• Critical-Thinking Skills: Be able to gather insights and synthesize the information to make recommendations for the program in the future.
• Drives for Results: Push yourself and others to exceed goals.
• Technical Chops: Quickly diagnose and solve product issues to keep the user on track.
• Coach-ability: Take feedback well from any source and translate feedback into action and improvement.

Required:

• 1 to 2 years of experience in a customer service, support, sales or product environment
• Fluent in Portuguese
• Excellent communication skills, both written and verbal
• You thrive in a versatile and dynamic team environment
• Tons of energy, passion, humor, compassion, and enthusiasm
• Always ready to help others and be helped
• Strong organizational and time management skills
• A sharp focus on your goals
• You can drive your own boat: the ability to fearlessly use the resources at fingertips to resolve challenges especially when you don't know the answer