Account Coordinator

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Who we are:

BookBub is one of the fastest growing consumer tech startups in Boston. Millions of readers use BookBub every day to find great books, and our service helps thousands of leading publishers and authors drive sales and find new fans. We're looking to expand our team to launch new consumer-facing book discovery features, marketing tools for authors and publishers, and other web and mobile products that address the digital transformation of the publishing industry. Learn more about what to expect working at BookBub.

About the position:

BookBub is looking for a motivated entry-level account coordinator to provide key support to the sales and account management team, helping our account managers drive business and coordinate campaigns for our big publisher partners.

Responsibilities include:

  • Assisting BookBub’s account managers in submitting, scheduling, and coordinating our publisher partners’ promotions with BookBub
  • Collaborating with BookBub’s editorial, production, and product teams to ensure publisher campaigns run smoothly and successfully
  • Helping account managers prepare reports, presentations, and pitches for client calls and meetings by conducting analysis, research, and other prep work as needed
  • Supporting the account managers at industry conferences and in client meetings or phone calls
  • Communicating directly with publisher partners via email to coordinate campaign logistics, answer questions, and provide support to the account managers
  • Learning BookBub’s suite of marketing products thoroughly and understanding how they can help our partners sell books
  • Developing comprehensive knowledge of the publishing marketplace and internalizing our partners’ needs and goals

Qualifications:

The ideal candidate will be:

  • An outstanding written and verbal communicator who thrives when interacting with people
  • Friendly, positive, and outgoing with a desire to help others
  • Interested in a client- or customer-facing career, ideally in sales or account management
  • Interested in the publishing industry, especially its digital transition, as well as business strategy and innovation
  • Able to think analytically and excited about BookBub’s data-driven approach to decision-making
  • Meticulously attentive to detail and adept at multi-tasking and coordination
  • Able to work autonomously and balance competing priorities effectively
  • A team-player who thrives in a fast-paced, collaborative environment and easily adapts to change, with a roll-up-the-sleeves attitude

Benefits

BookBub offers competitive benefit options including medical, dental, vision, 401k, and take-what-you-need paid time off. Learn more about becoming a part of the BookBub team.

BookBub strives to be an inclusive workplace and we value learning from different perspectives. We seek to foster an environment filled with people from a wide variety of backgrounds, experiences, abilities, and perspectives. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We are proud to be an equal opportunity employer.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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Location

We’re in Kendall Square — perhaps the most concentrated square mile of startups, technological innovation, and entrepreneurial people in the world.

An Insider's view of Pubmark (BookBub & Chirp)

How do you collaborate with other teams in the company?

There is no shortage of collaboration here at BookBub! On the marketing team, we frequently meet with cross-functional teams to work on acquisition strategy, tackle challenges, and brainstorm new initiatives. We value a diverse set of opinions and meeting with other teams helps us put together a solid and cohesive strategy.

Grace

Consumer Marketing

What's something quirky about your company?

We love books! Our office is full of advance copies we receive from authors and publishers, and all of our conference rooms are named after authors. As you might imagine, we also have a book club every quarter!

Hannah

People Operations

What are Pubmark (BookBub & Chirp) Perks + Benefits

Pubmark (BookBub & Chirp) Benefits Overview

We’re committed to providing our people with what they need to thrive — both at work and outside of work.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Fitness stipend
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Flexible Working & Paid Time Off: We trust our employees to know what they need and when they need it. That’s why we empower every individual to manage their own schedules and to take control of their own time through flexible policies for remote work, working hours, and paid time off.

Customized Insurance Plans: We offer a variety of health, dental, and vision insurance plans across several carriers that employees can customize to their needs. We also offer a monthly benefit supplement so that employees can get coverage at a significantly reduced cost.

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