Sales Operations Analyst

| Watertown
At Markforged, we are on a mission to unlock the next 10x innovation in design and manufacturing. We build an Industrial 3D Printing Platform to liberate designers and engineers from decades-old, slow part creation processes. NASA, Google, Ford, Amazon, Siemens and thousands of companies in over 50 countries use Markforged to print same-day prototypes and produce stronger end-use parts than they did before. With Markforged, customers are able to ship 50X faster, spend 20X less, and build products that are 23X stronger.
The goal of the Business Operations team is to build the foundation of our internal systems and processes, scale these systems, and improve efficiencies. There is a strong focus on analytical and quantitative thinking. The business operations team blends high-level strategic thinking with on-the-ground execution to propel the company to grow and scale well. We are a team of problem-solvers, where all challenges are met with enthusiasm and open minds.

You will:

  • Build new sales processes to scale Markforged by 2x, 10x, 20x
  • Develop and improve Salesforce reports and dashboards for users and management
  • Ensure data accuracy and verify Salesforce data as system of truth: create monthly cadence to review and audit data across objects
  • Work closely with sales to analyze deal movement and efficiency of sales processes, and to build sales training program
  • Design and implement Salesforce procedures, and write process documentation
  • Maintain user settings as a Salesforce System Administrator
  • Manage Salesforce user requests, troubleshooting, and escalations
  • Understand Marketing tools to interface with Marketing team, troubleshoot system integration, and drive new systems integration projects as needed
  • Special strategic projects as needed

We're looking for people who:

  • Raw smarts: business and practical common sense and intellect
  • Excellent communication skills, written and verbal
  • Excellent project management skills
  • Knowledge of Salesforce as System Administrator
  • Knowledge of Marketo as System Administrator a plus
  • Acute attention to detail
  • Roll-up your sleeves attitude
  • Team player that works collaboratively with others
  • Advanced analytical skills - expert in Excel, other programming languages (SQL, R, etc.) a plus
  • Strong academic background. Degrees in finance, economics, business, or equivalent experience preferred
  • Minimum of 4-6 years experience in sales operations; marketing operations a plus
  • Start-up experience a plus
Read Full Job Description

Location

85 School Street, Watertown, MA 02472
85 School Street, Watertown, MA 02472

Insider's spotlight

What are some social events your company does?

Our office has periodic happy hours and company offsite parties, as well as a weekly all-hands meeting where different teams present and lunch is served.

Daniel

Content Engineer

What does your typical day look like?

A typical day at Markforged is exciting. I work with different teams across the organization on a wide array of projects. Each new day brings a unique set of challenges, and we pride ourselves in repeatedly coming up with effective solutions to the challenges that arise.

Ibraheem

Project Manager

Perks of working here

401(K)
Beer on Tap
Casual Dress
Company Outings
Dental
Fitness Subsidy
Flex Work Hours
Game Room
Happy Hours
Health Benefits
Generous Parental Leave
Parking
Some Meals Provided
Stocked Kitchen
Unlimited PTO
Vision
More Jobs at Markforged27 open jobs
All
Data + Analytics
Developer + Engineer
Finance
HR
Internships
Marketing
Operations
Sales
Sales
new
Markforged
Developer + Engineer
new
Markforged
Finance
Markforged
Developer + Engineer
Markforged
Marketing
Markforged
Sales
Markforged
Internships
Markforged
Data + Analytics
Markforged
HR
Markforged
Developer + Engineer
Markforged
HR
Markforged
Developer + Engineer
Markforged
Developer + Engineer
Markforged
Operations
Markforged
Operations
Markforged
Developer + Engineer
Markforged
Marketing
Markforged
Developer + Engineer
Markforged
Developer + Engineer
Markforged
Marketing
Markforged
Developer + Engineer
Markforged
Developer + Engineer
Markforged
Operations
Markforged