About the position:

Reporting to the Senior Manager of Customer Education and Content Strategy, the Product Trainer plays a key role in helping customers succeed in building powerful applications using Quickbase. The ideal candidate is self-motivated with a passion for learning, teaching others, and a growth mindset that embraces change and new approaches.

Responsibilities:

• Provide training to Quickbase customers both in-person and virtually
• Provide product training to Quickbase employees
• Develop and refine standardized training programs
• Develop standardized training tools that can be used to achieve training by other members of the Quickbase team and by partners
• Create materials to reinforce student learning, such as tutorials or guides to what they learned

Qualifications:

• Passion for working with leading edge, web-based technologies and a desire to understand Quickbase's benefits, use cases, and business and technical elements
• Passion for working with and training others
• 2+ years training/education experience
• Demonstrated participation in cross-functional projects or initiatives
• Hands-on working experience delivering group trainings on a technology product both in-person and virtually
• High level of follow-up; team-player with ability to deliver within defined timelines
• Strong written and verbal communication skills

Must-have:

•  Quickbase or strong experience with databases, productivity tools, and SaaS products
• MS Office

Nice-to-have:

• SharePoint
• Zoom webinar hosting tools
• Jira
• Confluence
• Learning management system (LMS) like Skilljar or Thought Industries
• Camtasia
• Knowledge of programming concepts