Cybereason
Together as defenders united we can successfully reverse the adversary advantage and put an end to cyber attacks.
Boston, MA
Remote

Product Operations Manager at Cybereason (Greater Boston Area, MA or Remote)

| Greater Boston Area | Remote
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We are the DEFENDERS.

Cybereason Defense Platform provides unified protection for the endpoint, across the enterprise to everywhere the battle moves. 

Cybereason Endpoint Detection and Response (EDR) analyzes all activities on the endpoint and across the enterprise in real time to identify and stop malicious operations. 

We’re looking for someone who loves to improve managing tools and processes, and understands what it takes to run a successful product team.

The Product operation goal is to improve collaboration, better cross-functional alignment (especially with go-to-market teams like sales and marketing as well as executives), and ultimately increased output and more likelihood of meeting business goals. 

Who You Are

  • A Product Operation Manager with at least 2-5 years of experience in software companies building products for large enterprises. 
  • You are enthusiastic about problem solving, and finding a process or a solution to problems.
  • You are a listener and good communicator, who can work and talk with different personas in the organization.

What You'll Do

The Product Operations role is designed to support the Product organization with operational aspects of their work. The ideal candidate for this will be skilled in:

  • Fostering cross-department collaboration esp between Product Management, Customer Success, Engineering, and Sales.
  • Setting up systems in the product organization to get the right data — both quantitative and qualitative — to enable PMs to create better products
  • Gathering, organizing, and presenting qualitative and quantitative data to derive insights
  • Influencing and Guiding product managers on how to instrument the product to gather qualitative and quantitative data
  • Supporting the incubation team to successfully take products from incubation to launch and incorporate metrics for continued success 
  • Strengthening product feedback loops, operationalizing products, and scaling product knowledge in a high-growth organization. 
  • Maximizing the benefit of tools used by Product Managers like Roadmapping, User Feedback, Product Analytics, and Collaboration tools.
  • Establish best practices that make cross-department communication efficient 
  • Ensuring product data is incorporated into various other business health metrics esp with various sales motions of Land, Expand, and Renewals.

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Where we are

Copley Square has the best selection of food and bars in the city, as well as being a hub for Boston's famous food trucks.

Technology we use

  • Product
  • Sales & Marketing
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM
    • SalesforceCRM
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What are Cybereason Perks + Benefits

Cybereason Benefits Overview

Whether you’re in one of a Cybereason’s beautiful, collaborative offices around the globe or working from home, our people are engaged in a flexible work culture that honors your most productive work environment. Nearly half of all Cybereason employees work remotely, so it’s not just allowed, it’s deeply ingrained into our culture. We are headquartered in the center of the thriving Boston tech community, and offices in Tel Aviv, and Tokyo.

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Daily sync
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Our UbU advisory board is in place to hold our organization accountable for DEI initiatives.
Hiring Practices that Promote Diversity
Our talent acquisition team uses non-bias tools in our sourcing and hiring efforts.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Since we are currently working remotely, and we are facing unprecedented times, Cybereason has partnered with the Calm app. Each employee has a free premium subscription.
Retirement & Stock Options Benefits
401(K)
Roth and Traditional 401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Cybereason currently reimburses its employees up to $50 a month for any exercise membership.
Home Office Stipend for Remote Employees
Cybereason reimburses its employees for home office equipment up to a certain amount.
Professional Development Benefits
Job Training & Conferences
Diversity Program
UbU: Cybereason is solving some of the most complex technology challenges of our time. To fully express their talents, our employees deserve the most open, affirming workplace possible.
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available

An Insider's view of Cybereason

How would you describe the company’s work-life balance?

Cybereason does an awesome job at making sure each employee takes time for themselves, especially during these trying times. We've had extra company-wide days off, extended long weekends, and even end the day a little early on Fridays for Happy Hour Trivia! I'm very grateful that our senior leaders truly care about our lives outside of Cybereason.

Emily

People Operations Generalist

What's the biggest problem your team is solving?

My team works to solve one of the most difficult issues we face today: keeping people and businesses safe in an increasingly digitized world. Knowing that the work we do matters and brings a positive impact to people’s lives is what keeps us focused each and every day.

Matt

VP of North America Sales Engineering

What makes someone successful on your team?

Win as one’ is at our core. In marketing, it’s impossible for one person to drive impact on their own. Our team relies on partnerships and collaboration to reach goals.

Maranda

VP, Product Marketing

How do you empower your team to be more creative?

I believe in both forgiveness over permission and that anyone who makes a mistake immediately gets air cover while success brings them a spotlight. I want people focused on outcomes and finding ways there, not worrying about coloring inside the lines.

Sam

Chief Security Officer/President of Cybereason Government

What is your vision for the company?

We have a lot more peaks we want to conquer, and I want to be there for the wins. This company has what it takes to make a huge difference.

Dana

Technical Support Manager

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