Product Manager

| Remote
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Online marketplaces are growing at more than twice the rate of overall eCommerce. Mirakl’s mission is simple. We help our clients seize this opportunity by providing the industry’s first and most advanced enterprise marketplace SaaS platform, unparalleled expertise to guide customers, and an ecosystem of high-quality, marketplace-ready sellers to accelerate launch and scale.

Recently named a Leader in the Forrester New Wave™: Marketplace Development Platforms, Mirakl has helped more than 300 industry leaders launch and grow an online marketplace. Mirakl’s latest $555M Series E fundraising values the company over $3.5B and places it among the most dynamic players in eCommerce, globally.

To support this rapid adoption of the marketplace model, and take an active part in our growth, Mirakl will hire 1,700 passionate new Mirakl workers globally over the next 3 years. We’re looking for a Product Manager.

What you will do at Mirakl:

o Subject Matter expert for assigned product domains; include presenting to executive audiences

o Define and collaborate on product strategy for products within the Mirakl Marketplace and Services domain, inclusive of definition of market driven product capabilities, market review, and technology review, financial due diligence culminating in a short, medium and long-term roadmap.

o Perform qualitative and quantitative market research in order to demonstrate a deep understanding of Marketplaces business, customer & partner needs; leverage this knowledge to justify & prioritize your product roadmap with executive leadership

o Collaborate with Mirakl partner organization and assist in identification and management of external Technology Partners whose technology may form foundation of the Mirakl Marketplace Solutions product

o Craft high quality user stories inclusive of robust acceptance criteria

o Develop and prioritize Product Roadmap

o Engage and lead cross functional teams across multiple time-zones as necessary

o Collaborate with technology & solution partners

o Work with product development in an Agile or Lean environment

What Mirakl is looking for in a candidate:

o At least 3 years of experience in e-commerce or payment product management, including prior experience working with Marketplace pre- and post-sales business functions such as PayOuts and PayIns, Tax, Checkout, Order Management, Shipping/Fulfilment and other related areas

o Bachelor’s degree in Management Information Systems (MIS), Computer Science or equivalent field; or 5+ years of professional field experience

o Previous delivery of multiple successful products to market; experience executing product Go-to-Market plans including internal enablement of sales, marketing & support teams

o Experience with market research & customer interviewing techniques

o Strong stakeholder management & cross organization negotiation skills

o Ability to share a compelling narrative about their product: what problem it solves, for whom, how and why solving this problem matters in the first place

o Creative problem solver, analytic thinker, and quick learner. Strong conceptual and creative problem-solving skills; ability to work with considerable ambiguity and un-assisted

o Results-motivated self-starter; relentlessly resourceful and scrappy

o Ability to manage multiple projects in a dynamic environment and adapt to evolving business initiatives

o Tremendous attention to detail; process-oriented & organized

o Strong communication skills with ability to speak in the appropriate voice upwards and downwards

o Technical understanding of web application architecture is highly desired

o Hands-on experience with web application development and web API technologies and systems (such as Java, Spring, GraphQL, REST, etc.) is highly desired

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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • SpringFrameworks
    • PostgreSQLDatabases
    • RedisDatabases


Our office is located in bustling Davis Square, close to several fun restaurants, bars, and shops. We are easily accessible by the red line, commuter rail, and buses.

An Insider's view of Mirakl

What's something quirky about your company?

We do things with a French flair; champagne to celebrate big successes and 5 weeks PTO for everyone. Everyone is supportive of their team-members and other functions. This makes it a super fun environment and you’re always learning from your peers. We love hanging out with each other both at work and after work.

Kamal Kirpalani

VP Sales & GM, Americas

What does your typical day look like?

A typical day for me means working on different projects with teams around the globe. As the head of the seller recruitment practice at Mirakl, I am identifying brand and vendor partners who will successfully grow our client's Marketplace business. A big part of my day is also spent mentoring my spent mentoring my team to become client advisors.

Sabreena Khan

Team Lead, Seller Recruitment

What are Mirakl Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Coffee & Espresso, tea, and snacks
Some Meals Provided
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Customized development tracks
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