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Product Manager

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Haven Life is MassMutual’s in-house startup and innovation hub. We combine the culture of a startup with the stability and backing of a Fortune 500 company to create an environment that's truly unique.

Haven Life is headquartered in New York, but we recently opened the Haven Boston Studio to focus on bringing new digital financial products to market that solve the most pressing unmet needs of everyday Americans. The Haven Boston Studio recently launched its first product (AgeUp), a new and novel way for everyday Americans to prepare for the possibility of life after age 90.

Our diverse team is comprised of smart, collaborative people who think big, execute quickly, and don't take themselves too seriously. We’re located about 2 blocks from South Station, in a vibrant startup office.

If you're creative, professional, and kind, we'd love to hear from you.

ABOUT THIS ROLE:

Did you know that 1 out of 3 65-year olds today will live into their 90s, and that’s not accounting for future advances in healthcare and medicine? AgeUp is the first product designed to help families offset the costs of living exceptionally long lives. We're looking for a curious, creative product manager to enhance the product experience for AgeUp.

As the AgeUp Product Manager, you'll be responsible for improving the online experience in researching and buying AgeUp, as well as tackling conversion optimization challenges throughout the purchase journey. How will you get potential customers to recognize the value of AgeUp when there are no comparable products to compare against? What feature will you add to scale our growth beyond early adopters? How will you convince customers that this new product is legit? These are only some of the issues you'll be solving as a key member of the AgeUp team.

As a member of the Haven Boston Studio and the greater Haven Life team, you will also get the change to collaborate with and learn from an all-star team of over 250 engineers, marketers, designers, data geeks, and insurance nerds.

Our tech stack includes: Typescript / Node, React / Redux, Postgres, Docker / Kubernetes, Microservices, GitLab and AWS, as well as Salesforce for CRM / marketing automation and Google Analytics

WHAT YOU WILL DO:

Connect the product to business outcomes
Partner, prioritize, and balance the needs of marketing along with other teams
Design and deploy conversion rate optimization tests
Set the product roadmap and work directly with the engineering team and UX team on execution and deployment
Oversee production issues and resolution by coordinating across other product teams and 3rd party vendors
Collect and analyze quantitative and qualitative customer data to inform product decisions and disseminate the ‘what’ and ‘why’ of our customers to the broader AgeUp team
Work with legal & compliance to ensure that AgeUp is done right

REQUIREMENTS:

5+ years of work experience, with 3+ years as a product manager
Experience defining and deploying features for a highly considered product or service that increase conversion
Experience building mobile responsive and adaptive applications
Know when and how to craft qualitative and quantitative feature tests
Clear and concise written communication with proven ability to understand and summarize large, complex and conflicting data
Attention to details with tenacity to pursue complex problems
Authorized to work for any employer in the US without sponsorship now or in the future
Experience working with digital consumer products or eCommerce
Must be able to work full-time from our Boston office

NICE TO HAVES:

Prior work experience in fintech, insurtech, healthtech, or any regulated industry

BENEFITS:

We have a stellar team of co-workers, a really cool office, and lots of fun activities. Oh yeah, and we pay competitive base salaries and we reward performance. Our salary structure is commensurate with experience. In addition, you will be eligible to participate in our comprehensive benefits program including medical insurance, 401(K), and even a pension plan courtesy of MassMutual.

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Alex Mark

Director of Migration Technology

SYNERGISTIC INNOVATION

Making finance fun, agile and innovative

To Alex Mark, ‘synergy’ isn’t a buzzword. It’s what he works to optimize as MassMutual’s director of migration technology. Whether it’s sunsetting a legacy company platform or transitioning from another organization’s tech stack through a merger or acquisition, he aims to make these shifts as synergistic as possible. Mark, who has a background in both tech and finance, said, “What makes MassMutual different in fintech is that it gives you a place to innovate.” He added, “Our agile mindset allows us to quickly pivot in the industry. The way we look at finance is fun, agile and innovative.”

The culture here is great, especially if you’re a dev or into tech — there are tons of growth resources available to you. MassMutual does a great job of serving customers while also encouraging employees to think outside the box and innovate.

Asieh Ahani

Head of Data Analytics

Personal Growth

Observing trends and solving problems

Asieh Ahani leads the data analytics team at MassMutual. Her team is constantly observing the latest industry trends so they can solve problems at scale and track the impact on the organization. Her team, she said, “is empowered to harness technology to drive data-driven decision-making.” When it comes to what sets MassMutual apart, Ahani said her team and the company overall value iterative progress for self-improvement on professional growth, wellness and work-life balance.

I joined MassMutual because the type of projects my team was working on were very interesting and aligned with my interests and expertise in leveraging data science. I stayed because I had a great career path here.

Kymberly Terry

Digital Team Lead

Diversity, Equity & Inclusion

Supporting colleagues and celebrating wins

As a digital team lead at MassMutual, Kymberly Terry knows the value of creating strong cross-functional connections in a product team. One of the best experiences with that she had, she said, was the rotating DEI discussion groups that were intentionally made up of people from different teams and weren’t led by managers. “A scrum expert could be having a conversation with a product manager from a different team. It was another way to support your colleagues and celebrate their wins and to know where they might be having challenges,” she said. “It was also a catalyst for equity.”

One of the things that I appreciate the most about being a part of my team is really the inclusive culture. It's ingrained in every aspect of not only the work that we do, but also the way we interact with each other.

What are MassMutual Perks + Benefits

MassMutual Benefits Overview

At MassMutual, employees have the opportunity to earn a competitive salary and bonus, enroll in an
array of benefits, and participate in programs and services that support healthy lifestyles, assist them
in building financial security for themselves and their families and help them live well-balanced lives.

Culture

Volunteer in local community

Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift, Matching Time and Volunteer Time Off Programs.

Partners with nonprofits

Every year, MassMutual and the MassMutual Foundation invest more than $20 million focused on advancing economic opportunity. https://www.massmutual.com/about-us/corporate-responsibility/foundation

Open door policy

OKR operational model

Team based strategic planning

Open office floor plan

Employee resource groups

Employee-led culture committees

Hybrid work model

In-person all-hands meetings

Employees can either attend the in-person all-hands meeting, watch live via Zoom, or watch the recording. All employees are invited to submit questions.

Employee awards

Flexible work schedule

Flexible work arrangements, including telecommuting, are available in many departments across the company.

Remote work program

In addition to two remote days per week, MassMutual offers employees four full remote weeks of their choice per year.

Diversity

Documented equal pay policy

Dedicated diversity and inclusion staff

Highly diverse management team

More than half of our Board of Directors are comprised of women and people of color, making it one of the most diverse groups in the industry.

Mandated unconscious bias training

Diversity manifesto

Diversity employee resource groups

Hiring practices that promote diversity

Diversity recruitment program

Health Insurance + Wellness

Flexible Spending Account (FSA)

A health care flexible spending account (FSA) allows employees to save money on a before-tax basis for eligible medical, dental and vision expenses, subject to IRS limits.

Disability insurance

For details on short term and long term disability insurance please visit https://www.massmutual.com/-/media/files/employee_benefits.pdf

Dental insurance

Basic Dental covers preventive and basic restorative care; Major Dental covers all that Basic covers, plus restorations and orthodontia (limits apply).

Vision insurance

Health insurance

To learn more about our Health and Welfare Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf

Life insurance

For more information about our Life Insurance Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf

Pet insurance

Wellness programs

Team workouts

Mental health benefits

Transgender health care benefits

Wellness days

Abortion travel benefits

Our general medical travel benefit covers abortion-related travel.

Financial & Retirement

401(K)

In addition to our 401(k), MassMutual a cash balance plan that provides an account-based pension benefit based on accruals of pay credits and interest credits.

401(K) matching

Performance bonus

Charitable contribution matching

Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift and Matching Time Programs.

Pay transparency

Child Care & Parental Leave

Childcare benefits

Dependent care flexible spending account to allow you to set aside before tax dollars to pay for certain eligible child care expenses.

Generous parental leave

Leave for birth mothers of 18 weeks of fully paid leave. Non-birth mothers, fathers and adoptive parents eight weeks of fully paid parental leave.

Family medical leave

Caregiver leave: Up to two weeks paid leave to care for a loved one. Bereavement Leave: 15 days of paid time off to grieve the loss of a loved one with the employee defining who the loved one is.

Adoption Assistance

Company sponsored family events

MassMutual offers many opportunities for family events, from group volunteer experiences and chances to attend Red Sox games to business resource group-sponsored outings like annual pride parades.

Fertility benefits

Vacation + Time Off

Generous PTO

Paid holidays: 9 fixed and 1 floating. Vacation: starts at 19 vacation and personal days per calendar year, with increases at 5-year service intervals.

Paid volunteer time

Three days of paid time off is available to employees annually to give back to their communities, by sharing their time and talent with a cause close to their heart.

Paid holidays

Paid sick days

Occasional illness: up to 5 days per calendar year.

Flexible time off

Floating holidays

Bereavement leave benefits

Hardship benefits

320 hours of caregiver leave to take of loved ones when it matters most.

Office Perks

Commuter benefits

Free daily meals

Free snacks and drinks

Some meals provided

Onsite office parking

Recreational clubs

Relocation assistance

Fitness stipend

Home-office stipend for remote employees

MassMutual's wellness wallet is a stipend available to all employees, and can be used for myriad wellness-related purchases, including home-office purchases.

Meditation space

Mother's room

Onsite gym

Professional Development

Job training & conferences

Tuition reimbursement

Lunch and learns

Promote from within

Mentorship program

Continuing education stipend

Continuing education available during work hours

Online course subscriptions available