Product Manager

| Greater Boston Area
If you or a loved one has ever experienced a major medical event, you know how overwhelming it is to process the flood of information that follows—whether it’s hastily delivered guidance from your doctor, or a pile of paperwork on managing your recovery. And once you get home, it can feel impossible to know where to start, or how to stay on track to reach your health goals.
At Wellframe, we’re helping healthcare organizations fill this gap, so people can get the holistic resources and support they need to feel their best, outside traditional care delivery settings. Through our patented platform, Wellframe translates evidence-based, peer-reviewed guidelines and literature into an interactive daily checklist delivered to patients through the Wellframe mobile app. As patients engage with the Wellframe app, their data is shared in real time with their care team through the care team dashboard, which utilizes advanced algorithms to generate early intervention alerts. With secure two-way messaging, Wellframe facilitates long-term, trusted relationships between patients and care teams.
The product team at Wellframe is responsible for understanding our market, clients, and the various users of our platform. In this context, our goal is to provide a supportive experience to patients, connecting them with client care team members, establishing a cycle of engagement that improves outcomes and the experience of interacting with the healthcare system. The product team is responsible for the vision, strategy and daily management of our product which has both web and mobile applications, and is used by a patients, health plan care team and support staff, providers, and our own internal staff who are responsible for content creation and delivery of services directly to patients. We work throughout a product lifecycle that is Agile, Lean, and both highly design and data-driven.
We’re looking for product management professionals with a proven track record of delivering value in a software product organisations. Bring your energy, curiosity, and passion for all things product as we scale a world-class team. Because you will contribute across many facets of our product, you will need to have a strategic mind, not shy away from the details, collaborate effectively across the organization, and demonstrate strong problem-solving. Help our team deliver continuous product improvements that enable customer, patient, and company success.

Responsibilities:

  • Build expert knowledge of care management, Wellframe strategy, product, users and data. 
  • Conduct interviews, site visits, client discovery, and perform quantitative research and analysis.
  • Provide subject matter expertise and leadership.
  • Establish project goals and key performance indicators.
  • Define, prioritize and scope product requirements.
  • Partner with Design to establish user journeys / experiences and detailed design.
  • Collaborate with Engineering to write, track and test user stories and deliver with quick time-to-market and optimal resources.
  • Develop timelines, coordinate releases, and ensure Go To Customer plans are in place to communicate value to internal and external audiences.
  • Relentlessly leverage data and analysis to justify decisions and validate product experiments. 
  • Communicate for transparency by sharing product plans.
  • Contribute to ongoing process improvement projects.

Our Ideal Candidate:

  • B.S. or M.S. degree in Business, Information Systems, Computer Science, or closely related field of study.
  • 5+ years of product management experience; industry certification preferred
  • Experience with Agile / Scrum, Lean preferred
  • Deep knowledge of payers, providers, and the health care landscape
  • A passion for health, health care, and innovation
  • Strong leadership, pragmatism, problem-solving, collaboration and communication skills
  • Works well independently and effectively in fast-paced, agile startup environment
  • Must be Boston-based or willing to relocate
  • Must be willing to travel 5-10%

Wellframe, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by local, state, or federal laws, rules, or regulations.

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Technology we use

  • Engineering
  • Sales & Marketing
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • SparkFrameworks
    • CassandraDatabases
    • PostgreSQLDatabases
    • SalesforceCRM

Location

Located in the Seaport, we are a short walk from South Station and surrounded by great lunch spots and coffee shops.

An Insider's view of Wellframe

What are some social events your company does?

Wellframe’s social events go beyond the regular happy hours (which we also do). Earlier this week, my team went bowling; with the Women of Wellframe group, we watched Ocean’s 8 together and have a potluck picnic coming up; and later this summer, we’ll all indulge in a beach day. It’s all made me feel a part of the company even as a new member.

Fabiola

Client Operations Associate

What's the biggest problem your team is solving?

Wellframe's engineering team is passionate about blending data, cutting edge technologies and security to build products that have a direct positive impact on patients' quality of life. To that end, we are currently designing the next generation of our architecture while expanding our infrastructure.

Mohammad

VP, Engineering

How has your career grown since starting at the company?

Since I joined Wellframe my career has taken shape, growing from a broad interest in healthcare to embracing a mission-driven path to build technology to help patients. This team has encouraged my growth at every turn, supported my transition from Client Services to Product, and enabled me to dive fully into solving challenging problems.

Eleanor

Product Marketing Manager

What is your vision for the company?

We see an opportunity over the coming years to work with more and more organizations that allow us to impact more patients more profoundly, and so we are investing a lot to not only grow commercially and bring on more clients and new partnerships, but to take on more ownership over helping our partners engage more with their patients or members.

Jake

President & CEO, Co-Founder

What makes someone successful on your team?

Tenacity: We go the extra mile to make our partners successful and inspire each other with our thirst for excellence.
Collaboration: We work constructively across disciplines to solve hard problems together.
Humility: We are never finished learning and growing, and we value the perspective and experiences of those around us.

Evan

Director of Talent

What are Wellframe Perks + Benefits

Wellframe Benefits Overview

Wellframe recognizes that an employee benefits program is necessary for the health and well-being of our employees and their families. We are pleased to offer our employees one of the most competitive and comprehensive benefits packages in the industry.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Twice a week in-office lunches
Happy Hours
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