Minimum qualifications

• 3 years of product management experience within a cross-functional team including design, analytics, and development for a consumer facing digital product

• Experience with UX design, user research, and UX design tools and processes - must be able to showcase a previous large scale UX project

• Track record of setting clear and measurable goals and driving real business impact

• Working knowledge of analytical tools, such as Amplitude, Google Analytics, or Tableau

• Experience analyzing data, drawing accurate conclusions, and adjusting strategy

Preferred qualifications

• Ability to work with minimal guidance, be proactive, and handle uncertainty, ambiguity, and the challenge of quickly evolving goals

• Ability to grasp, manage, and articulate complex systems

• Experience with GDS, CRS, airline, hotel, and/or other travel systems a plus

About the job

Product Managers at Hopper are “smart creatives” that will take Hopper from a disruptive, startup product to being a global leader in travel. As a Product Manager, you will work at the intersection of development, data science, and user experience, as well as have a competitive understanding of the travel landscape to facilitate the creation of successful new features. On any given day - whether you’re weighing the tradeoffs of offering new features, scoping and specifying solutions, or shepherding features through development - your contribution will be critical to Hopper’s current and future success.

After helping users plan over 100 million trips through Hopper’s app, we are starting to build a new web portal that would upgrade our offering for our existing users, and help us reach new audiences and explore new opportunities. We’re looking for an experienced Product Manager to join our growth team to oversee the strategic roadmap and vision for Hopper’s new web travel portal. This is going to be a unique opportunity to build a brand new, highly visible product with millions of users, and as such, we are looking for a talented, data driven and user experience focused PM to join the team. 

Responsibilities

• Define, articulate and champion a vision for Hopper’s new web travel portal
• Manage product lifecycles, launches, and follow-up releases
• Understand and be able to distill complex data sets into key findings, actionable insights, and experiment recommendations for future iterations
• Partner with data scientists to gain a deep understanding of Hopper's customer behavior and the impact of our product initiatives down the line
• Manage dependencies and navigate through potential roadblocks
• Rigorously develop business cases with quantifiable KPIs and ROI
• Work with the engineering team to prioritize and map out execution plans
• Maintain a deep understanding of consumer behaviors, the competitive landscape, and technology trends

Benefits

• Well-funded and proven startup with large ambitions, competitive salary and stock options
• Unlimited PTO
• WeWork All Access Pass OR Work-from-home stipend
• Entrepreneurial culture where pushing limits and taking risks is everyday business
• Open communication with management and company leadership
• Small, dynamic teams = massive impact
• 100% employer paid medical, dental, vision, disability and life insurance plans
• Access to a 401k 

More about Hopper

Today, Hopper is best known as a travel app. We're going to do about $1B in sales this year and weathered the COVID storm better than anyone expected. We just raised $170M from Goldman Sachs and Capital One, and inked a deal to be the exclusive travel provider for Capital One Travel.

We owe our success, in large part, to a proprietary suite of data-driven and risk-based financial services that we have developed that complement a customer's trip-purchasing experience. One example is Price Freeze, where our customers are able to purchase a financial option in the app to lock in any price that they see, on any item, for as short as 1 hour or as long as 21 days with Hopper taking the risk on the other side of the trade.

Now we're laying the groundwork for continued expansion in 2021 by adding great people to our team who can help us compete with the travel giants.

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