Product Manager (Internationalization)

| Hybrid
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At WHOOP, we're on a mission to unlock human performance. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives.


WHOOP is seeking a Product Manager to drive the strategy, long-term roadmap, and overall product plan to internationalize (i.e. localize) the WHOOP product experience. In this role, you will partner closely with engineers, designers, and the broader product organization to determine how to accelerate our path to an internationalized product. In particular, you have a knack for building abstract frameworks to accelerate the development effort across many other product teams. This includes best practices, principles, and design patterns that can accommodate a product that needs to support multiple languages and regional differences.

RESPONSIBILITIES:

  • Facilitate ideation, development and delivery of product requirements across mobile, web, and back-end infrastructure
  • Gather customer needs and feedback through frequent research/testing with an emphasis on non-native English speakers
  • Synthesize research, analysis and stakeholder feedback into detailed product requirements
  • Set a product strategy and roadmap and measurable goals for your team; set major development milestones and stay on track to hit them
  • Work with engineering to plan the product infrastructure that will support localized versions of iOS, Android, and web applications
  • Share best practices with other members of the product team for managing a global product supporting multiple locales
  • Manage all product translation and localization efforts to ensure a “built here” member experience
  • Perform engagement and retention analysis to inform, measure and iterate on product development
  • Collaborate with designers and researchers to create and validate solutions that meet specific international customer needs
  • Drive team to deliver a healthy and efficient cadence of product releases

QUALIFICATIONS:

  • 4+ years building and scaling global digital products
  • Strong awareness of complexities of international product design to accommodate translations and other regional differences
  • Experience building and managing international products or software features that function differently due to translation and localization differences
  • Experience working with software components across mobile and web
  • Proven track record of identifying customer and business needs and converting them into application and operational requirements
  • Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment
  • Passion for the fitness and wellness space
  • Experience working in the consumer electronics space preferred

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • CircleCIFrameworks
    • CypressFrameworks
    • DockerFrameworks
    • KafkaFrameworks
    • KubernetesFrameworks
    • Next.jsFrameworks
    • TensorFlowFrameworks
    • DropwizardFrameworks
    • Room DBFrameworks
    • GuiceFrameworks
    • Core DataFrameworks
    • Core AnimationFrameworks
    • GameKitFrameworks
    • Grand Central DispatchFrameworks
    • KoinFrameworks
    • CassandraDatabases
    • ElasticsearchDatabases
    • NoSQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • SQLiteDatabases
    • S3Databases
    • KafkaDatabases
    • AWS (Amazon Web Services)Services
    • GitLabServices
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • DovetailDesign
    • UserTestingDesign
    • JIRAManagement
    • Monday.comManagement
    • DocuSignCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • Salesforce PardotCRM
    • IterableLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • Monday.comProject Management

Location

1 Kenmore Sq, Boston, MA 02215

An Insider's view of WHOOP

What projects are you most excited about?

I’m most excited about projects where I get to help plan photoshoots to highlight new WHOOP features. I love conceptualizing an idea in my head and then bringing it to life via photos, design, and words. It can take lots of time to plan the details, but often it’s those small things that make a campaign feel big and impactful.

Josh

Senior Designer

What makes someone successful on your team?

Focus and collaboration are key traits to be successful on our team. With exciting things happening across the team, prioritizing time to focus on the highest value areas and communicating effectively across functions is critical. Of course, practicing what we preach in the form of healthy sleep and recovery habits allows our team members to excel!

Saif

VP, Enterprise Strategy

What are WHOOP Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Open office floor plan
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Fitness stipend
Onsite gym
Professional Development
Lunch and learns
Promote from within
Continuing education stipend

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